Job Description
LanguagesBilingualEducationSecondary (high) school graduation certificateExperienceExperience an assetWork settingHotel, motel, resortResponsibilitiesTasksInvestigate complaints and claimsRegister arriving guests and assign roomsResolve complaints and claimsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsContact customers to deliver requested wakeup callsProvide customer serviceExperience and specializationComputer and technology knowledgeWord processing softwareInternetOperaAdditional informationWork conditions and physical capabilitiesAttention to detailFast-paced environmentStanding for extended periodsWork under pressurePersonal suitabilityClient focusDependabilityEfficient interpersonal skillsExcellent oral communicationFlexibilityJudgementOrganizedReliabilityTeam playerResourcefulnessBenefitsHealth benefitsDental planDisability benefitsHealth care planParamedical services coverageVision care benefitsFinancial benefitsAs per collective agreementOther benefitsFree parking availableOn-site housing options
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