Job Description
Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Workplace Options is seeking an On-Site EAP Counselor in Waterloo Canada. This role will provide direct services on a wide scale including psychosocial assessments, clinical case management, and short-term counseling; collecting sufficient data to make appropriate referrals while working onsite at one of our client organizations.
Shift:
Thursday through Monday 11pm-7:30am
Responsibilities:
Provides an integrated EAP service consisting of intake and assessment, support, triage, referral, clinical case management and crisis management.
- Delivers counseling services in a responsive, efficient, ethical, and professional manner. Maintaining client confidentiality as expected by ethical standards.
- Adheres to the applicable ethical, therapeutic, and legal standards, which govern service delivery, as well as policies, procedures, and laws, which apply to the organization as appropriate.
- Refers clients to appropriate resources and thoroughly maintains clinical documentation in computerized system for follow-up regarding clinical and work-life services.
- Assessments completed with clients expressing various issues e.g., substance abuse, mental health, and family concerns that may be impacting work performance.
- Performs initial assessment/intake, crisis intervention, information and referral, and counseling services to clients.
- Conducts critical incident support and provides support to managers as needed.
- Facilitates training and group sessions on various topics.
- Undertakes additional tasks as identified by the clinical management team.
- Master’s degree or diploma in social work, psychology, counseling, or related field.
- At least three years post-graduate experience directly providing counseling or mental health services.
- Licensure or clinical certification required.
- Training and/or group facilitator experience preferred.
- Trauma experience preferred
- full-time/ 40 hours a week position
- Salary: $66,000 CAD per year
- Transportation reimbursement
- Gym reimbursement
- Wellness rewards
- Training Reimbursement
- Stipend for Clinical Supervision
- Access to EAP Benefits
- Professional Licensing Reimbursement
WPOHP
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