Job Description
HUMAN RESOURCES COORDINATOR
(Temporary Full-time)
Naturally, Campbell River – Located on Vancouver Island, surrounded by the ocean and majestic mountains, the City
of Campbell River offers a rare combination of a welcoming small-town feel with large-city amenities. From summer
markets and street events to an active arts and culture community to year-round, world-class recreational
opportunities, the Campbell River lifestyle is unparalleled. We are a 45-minute drive from the winter and summer
activities of Mount Washington, and just minutes from more than 100 km of all levels of mountain biking and hiking
trails, plus easy access to the ocean, rivers and lakes for sports fishing, kayaking, paddle boarding and whale watching.
The role – Reporting to the Human Resources Manager, the Human Resources Coordinator assists in the delivery
of a wide range of professional human resource services to all City employees by providing administrative
support and coordination for all human resource processes. A key responsibility for the Human Resources
Coordinator is to collect and track key human resources metrics, providing analysis and reporting as required.
Our ideal candidate will have:
- Diploma from a recognized educational institution in Business or Public Administration, preferably with
a focus on Human Resource Management.- Ongoing professional development in relevant areas.
• Minimum three (3) years of recent related experience in delivering Human Resources programs andservices, preferably within a municipal unionized environment.
- Local government administration training.
- Chartered Professional in Human Resources (CPHR) designation.
- Member in good standing with CPHR BC & YK, or other provincial association.
This exempt position offers a current salary range of $75,300.00 to $83,628.00 commensurate with qualifications and
experience. It is anticipated that this vacancy will be 12 months in duration, with a possibility of extension.
Workplace flexibility is important to the City of Campbell River. Ask about our Flexible Work Options program available
to full-time employees.
Please see the attached for information on this exciting opportunity and to view a detailed job description that lists
all the duties and necessary qualifications for this position.
This posting closes on Sunday, July 30, 2023
Please note: We will be contacting applicants who meet our requirements as applications are received and this
posting may close ahead of the official closing date if a successful candidate is identified.
Please send your resume with covering letter, quoting Competition EXT-23-55-2 to:
Email: careers@campbellriver.ca
Human Resources Department
City of Campbell River
301 St. Ann’s Road
Campbell River, BC V9W 4C7
We thank all applicants, however, only those selected for interviews will be contacted.
Job Description
HUMAN RESOURCES COORDINATOR
Approval Date: June 2023 Department: Corporate Services
IAFF CUPE Management
Title of Management Supervisor: Human Resources Manager
Focus: Service Coordination
Purpose and Scope
Reporting to the Human Resources Manager, the Human Resources Coordinator assists in the delivery of a wide range of
professional human resource services to all City employees by providing administrative support and coordination for all
human resource processes. A key responsibility for the Human Resources Coordinator is to collect and track key human
resources metrics, providing analysis and reporting as required.
Key Responsibilities
Customer Service
- Contribute to the success of the team by ensuring consistent delivery of best human resource and business
practices across the organization.- Provide excellent customer service to employees and the public by providing information and assistance on
matters regarding human resource services, policies and procedures.- Proactively identify and explore opportunities to improve the overall employee and customer experience.
- With an innovative, best practice approach, focus on the effective communication of human resource
information to all customers, including internal customer access to online resources.
Organizational Support and Human Resources Administration
- Provide coordination and administrative support in the implementation and maintenance of a variety of human
resource activities, programs, policies and practices.- Respond to internal and external human resource related inquiries or requests and provide assistance, referring
to specialists within the department as needed.- Facilitate full-cycle recruitment activities by coordinating the complete hiring process, working collaboratively
with the Human Resources Advisors and managers to grow the organization’s talent pipeline and improve
sourcing techniques.- Facilitate the development, maintenance and continuous improvement of orientation and onboarding processes
for new staff.- Coordinate the maintenance of job descriptions for all positions.
- Provide administration of the employee benefit program including working with employees and the benefit
carrier to resolve service delivery concerns.- Liaise with the Finance Department regarding employee pay and benefit issues; assist to maintain payroll
compliance with collective agreements.- Coordinate administration of City-wide training programs and financial tracking.
- Monitor the department budget and advise supervisor of any significant deviances.
- Maintain all records of employment related and departmental data in both paper and electronic form, in
alignment with best up-to-date information management practices and City recordkeeping protocols.- Function as the super user for the Human Resources Information System (HRIS), coordinate and perform the
Job Description – Human Resources Coordinator
Page 2 of 3
delivery of HRIS training to all exempt staff and produce HRIS reports as requested.
- Perform research, track and gather employment related data and prepare related reports as required.
- Support the implementation and maintenance of human resource programs, policies, standards and practices to
positively influence the organization culture and support the accomplishment of the City’s goals.- Contribute to a continued focus on the development of best practices, recommending changes for improvement.
Health and Safety
- Provide support to the Health & Safety Advisor for disability claims management, tracking and informational
metrics & databases, preparation of COR (Certificate of Recognition) audit and formatting of policies and
procedures.- Provide guidance and support to the Health & Safety Advisor regarding any payroll impacts associated with
WorkSafeBC claims.- Support and coordinate the organization and delivery of safety training for all departments.
- Maintain and update Health and Safety Communications - Bulletin Boards, Staffweb Updates, Newsletters.
- Support the Health and Safety orientation and onboarding process for new employees.
Employee and Labour Relations- Contribute to an ongoing environment of positive employee and labour relations at the City.
- Coordinate and track the grievance meeting and response process.
- Assist with collective bargaining as required.
- Promote a safe, healthy, and supportive environment in which all employees take a proactive approach to their
overall wellbeing.
- All staff employed by the City of Campbell River will be required to assist the City in providing emergency
services; duties assigned during an emergency may differ from regular duties.
Necessary Qualifications
Technical Knowledge/Skills:
- Knowledge of current human resource management principles, practices and procedures.
- Knowledge of collective agreement interpretation and application.
- Working knowledge of WorkSafeBC regulations and safe work procedures.
- Thorough knowledge of Business English and modern office practices and procedures.
- Knowledge of local government operations and governance.
- Knowledge of applicable federal, provincial and local legislation, codes, regulations, standards and guidelines,
as well as City bylaws, policies and procedures.- Proficient with Microsoft Office Suite and relevant departmental specific software.
Competencies/Personal Characteristics:
- Accountability and Reliability
o Able to follow departmental and organizational guidelines, professional standards and principles whiletaking personal ownership and responsibility for the quality and timeliness of work commitments.
- Adaptability and Flexibility
o Skilled in adapting work practices to respond to changing conditions, priorities and job requirements,while remaining open minded and flexible to assume a wide range of responsibilities to assist with human
resource service delivery.
o Excellent interpersonal, oral and written communication skills. Able to accurately record meetings,prepare varied correspondence and communicate professionally with both internal and external
stakeholders.
- Decision Making and Problem Solving
Job Description – Human Resources Coordinator
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o Able to work independently to interpret information, apply verbal or written instructions and complete
assignments with minimal oversight.
o Skilled in continuously reviewing and recommending improvements to human resource programs andservices.
o Leads by example in maintaining a respectful, safe and supportive work environment that embracesdiversity, along with treating everyone with courtesy, dignity and fairness.
o Strong planning, organization and time management skills. Able to effectively monitor and maintainprogress toward individual and departmental objectives, ensuring delivery of high quality results.
o Exemplifies ethical practices, professionalism and personal integrity in performance of duties.Demonstrates a high level of tact.
o Role models excellent professional service with all customers, including all staff, external stakeholdersand the public. Skilled in determining and meeting the needs and expectations of customers in a manner
that supports the City’s focus on service delivery.
o Works effectively as a team member, promoting team cohesion, inclusion and collaboration.
Education/Training/Certification:
- Diploma from a recognized educational institution in Business or Public Administration, preferably with a focus on
Human Resource Management.- Ongoing professional development in relevant areas.
- Must possess and maintain a valid BC driver’s licence and produce and maintain a clean driver’s abstract, as per
City policy.
Experience:
- Minimum three (3) years of recent related experience in delivering Human Resources programs and services,
preferably within a municipal unionized environment.
Preferred Criteria:
- Local government administration training.
- Chartered Professional in Human Resources (CPHR) designation.
- Member in good standing with CPHR BC & YK, or other provincial association.
Apply
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