Job Description
Overview:Fountain Tire Calgary Crowfoot (169, 64 Crowfoot Circle NW), is searching for a friendly and knowledgeable individual to deliver exceptional customer service as an Inside Sales Representative.
Salary: $18/hr-$22/hr plus commission
As part of the front-line staff, the Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:
- Greeting and communicating with customers on all aspects of repair
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
- Scheduling customer appointments for tire and mechanical service
- Recommending tire service, specialty tire service, wheel and mechanical service to customers
- Ensuring that all products are billed accurately to the customer
- Completing proactive calls to customers to determine their satisfaction level with the service received
What does it take to get on track?- Previous experience in the automotive aftermarket industry and a history of providing exceptional customer service and business support
- Excellent time management skills
- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast paced, ever changing and high-volume environment
- Maintaining a valid driver's license is a condition of employment
What do we offer? At Fountain Tire, you’ll have a great place to work:- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- Health, Dental and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
Interested and qualified? Please apply on-line today, no in-store applications or calls will be accepted at this time.
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