Job Description
Requisition ID: 181088
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.
The team:
Scotiabank’s Ops - Tools & Monitoring - AIOps Platform’s Performance and Capacity Management (PCM) team’s mandate is to help minimize production outage. The team leverages industry’s best monitoring tools and practices and offers full stack end-to-end monitoring services in the Bank, including Canadian Banking, International Banking, and Wealth Management.
The team offers consulting services, deploys monitoring tools, investigates performance bottlenecks, and supports production incidents.
The role:
Reporting to Senior Architect - PCM Engineering, the Application Performance Management Specialist will be a subject matter expert that involves in the day-to-day operation in the PCM in Information Technology & Solutions (IT&S) department.
Our team is expected to provide rotational on-call support.
Is this role right for you?
- You get to manage and maintain end-to-end performance for all applications, workloads, and environments.
- You will be migrating Scotiabank’s on-premises Dynatrace environments to Software as a Service (SaaS), while introducing Single Sign-On (SSO) and Dynatrace Grail logging solution in the new SaaS environment.
- You will be deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related.
- You analyze performance data and act on negative performance trends to identify root cause.
- You get to support and enhance the PCM system as required to support the implementation of new business applications and technology.
- You will utilize your ability to implement and exploit performance tools from 3rd party vendors; plus participate in the technical assessments of 3rd party tools and vendors.
- You will consult with the development teams on large projects to provide PCM services, ensuring:
- There are no monitoring gaps
- The design has been optimized from a cost perspective
- The accuracy of the capacity plan
- The completeness of the stress testing process
Do you have the skills that will enable you to succeed in this role?
- You possess excellent verbal and written communication skills.
- You have at least 3+ years of hands-on technical working experience in performance tuning & capacity planning.
- You have at least 2+ years of hands-on technical working experience in installing, configuring, troubleshooting different Dynatrace components, such as the Managed Cluster Node, ActiveGate, OneAgent, Dynatrace Operator & dynatrace-gcp-monitor.
- You have at least 2+ years of hands-on technical working experience in provisioning, monitoring, scaling, optimizing cloud resources in Google Cloud Platform (GCP) & Microsoft Azure.
- You can demonstrate technical working knowledge in monitoring Docker container, networks, volume, PCF Go-Router, Diego cells, and Kubernetes pods, nodes, deployments, and services.
- You can demonstrate technical working knowledge in CI/CD development, such as managing BitBucket branches and repositories, Jenkins build jobs and plugins, and Ansible playbook development.
- You can demonstrate strong technical understanding and troubleshooting skills across different operating systems (Windows, Linux, AIX, Solaris), application servers (WebSphere, Tomcat), and databases (DB2, Oracle, MS SQL, noSQL).
- You have a solid understanding of TCP/IP, DNS, network devices & protocols and their impact on web performance.
- Splunk and Dynatrace Grail experience is an asset.
- Post-secondary education in Computer Science or Math or Engineering disciplines is an asset.
What's in it for you?
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We foster an environment of innovation and continuous learning.
- We care about our people, allowing them to design how they work to deliver amazing results.
- We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
- As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:
- Renovated with a design focus on enabling collaboration through both environment and technology.
- Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
- Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
- Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
- Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3. When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
- Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.
#scotiatechnology
#LI-hybrid
Location(s): Canada : Ontario : Scarborough
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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