Job Description
Job Title: Customer Service, Warehouse, Delivery Driver, and Multi-Role Team Member
Job Overview:We are a family-owned small business seeking a versatile and customer-oriented individual to join our team as a Customer Service, Warehouse, Delivery Driver, and Multi-Role Team Member. This position requires excellent interpersonal skills, computer literacy, the ability to work efficiently in a fast-paced environment, and a valid driver's license. The successful candidate will play a crucial role in providing exceptional customer service, managing warehouse operations, handling deliveries, and adapting to various tasks as needed in our dynamic business setting.
Responsibilities:
- Answer phone calls and respond to customer inquiries promptly and professionally.
- Greet customers in a friendly manner and provide assistance with their inquiries or orders.
- Input and process customer orders accurately into the computer system.
- Pick and pack products from the stockroom or warehouse, ensuring accuracy and attention to detail.
- Assist customers with loading their vehicles or coordinate delivery to customer sites.
- Safely operate a company vehicle to deliver products to customer locations in a timely manner.
- Adapt to and assist with various tasks, such as inventory management, merchandising, or other operational duties, as needed.
- Maintain cleanliness and organization of the warehouse area.
- Collaborate with team members and other departments to ensure efficient workflow and customer satisfaction.
- Follow all safety guidelines and procedures while handling merchandise, operating equipment, and driving.
Requirements:
- Excellent interpersonal skills with the ability to communicate effectively and professionally.
- Proficiency in computer applications and basic knowledge of inventory management systems.
- Quick learner who can adapt to new procedures and technologies.
- Ability to work under time-sensitive pressure and meet deadlines.
- Physically fit and able to lift heavy objects (up to 50lbs) without assistance.
- Self-motivated and able to work independently, with minimal supervision.
- Possess a valid driver's license with a clean driving record.
- Prior experience in customer service, warehousing, delivery driving, or a related field is preferred but not required.
- Flexibility and willingness to wear multiple 'hats' within a family-owned small business environment.
Working Conditions:
- The role requires the ability to stand, walk, lift, and carry heavy objects for extended periods.
- Delivery driving duties will involve driving on public roads, following traffic rules, and occasionally lifting and maneuvering large packages.
- Occasional weekend or evening work may be required to accommodate customer demands.
Application Process:To apply for this position, please submit your resume, along with a brief cover letter highlighting your relevant experience and skills. Qualified candidates will be contacted for further steps in the selection process.
Job Type: Full-time
Salary: $17.00-$18.00 per hour
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Experience:
- Driving: 5 years (required)
Work Location: In person
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