Job Description
Join our Administration Team as a Social Media Coordinator where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel.
As a part-time role, the successful candidate will work 2 – 3 shifts a week as the Social Media Coordinator, and may work in combination with another role at the Inn for the remaining 2 – 3 shifts a week.
Objectives:
- Curation and creation of content for the Inn’s Social Media accounts with individualized content for Facebook, Instagram, LinkedIn, Youtube, and Twitter
- Work with the F&B departments to curate/create content on the Inn’s F&B channels
- Curation and creation of content for WickCareers through collaboration with the Human Resources Department and Marketing Manager
- Daily monitoring and response to follower comments and questions on all social media accounts
- Involvement in Tofino-based social media threads where appropriate
- Track social media posts and evolve content as appropriate based on responses and underlying strategy
- Work with the Marketing Manager to procure updated content (photos, blog posts, etc.) and coordinate timing of promotional or advertising needs on social media and ensure consistent tone & delivery as well as branding
- Ongoing research and updates of best practices for social media and recruitment; work with Marketing Manager on annual updates to the Inn’s social media strategy
Requirements:
- Exemplary guest service skills and a demonstrated willingness to exceed guest expectations
- Extensive knowledge/experience with social media, industry trends, an asset
- Previous Social Media experience in a commercial setting an asset
- Examples of potential posts will be required (describe a dining experience at The Pointe, a yoga session at Ancient Cedars Spa, or visit to Henry Nolla’s Carving Shed)
- A demonstrated level of appropriateness in terms of content, photos, relevance and accuracy
- Must enjoy shift work and be able to work evenings, weekends and holidays
- Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills
- A mutual understanding of your employment duration will be determined during your interview
Team Member Benefits: https://www.wickinn.com/about-employment/
By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.
Job Types: Part-time, Permanent
Part-time hours: 16-24 per week
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
- Wellness program
Flexible Language Requirement:
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Licence/Certification:
- Authorization to work in Canada (required)
Work Location: In person
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