Job Description
Job Requisition Id: 171213
Business Function: Delivery Operations
Primary City: Sherbrooke
Other Location(s):
Province: Quebec
Employment Type: Full-Time
Employment Status: Term
Language Requirement: Bilingual Imperative (-BB)
Employee Class and Level: OP 01
Working Hours: 40hrs/week
Number of Vacancies: 1
Job Closing Date (MM/DD/YYYY): 07/30/2023
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Canada Post is building its next generation of leaders through the most exciting period in our history. And you can be part of it.
We deliver billions of items to Canadians each year - but we're really in the people business. As a Supervisor, Operations Relief, you will play an important role in this. You will lead, coach and inspire teams of unionized employees, and some contractors, making deliveries in urban, suburban and rural areas.
Are you a front-line leader dedicated to customers and to the success of the people you lead? The role of Operations Supervisor could be perfect for you if you:
- are well-organized and able to multi-task and meet urgent deadlines
- communicate clearly, and like to lead and develop people, work with teams, and collaborate
- thrive in a challenging, fast-paced environment
- can think on your feet, and solve problems to get results.
What will you do?
You will lead, coach, train, and direct employees to ensure we keep our commitment to our customers.- You will oversee the daily delivery or processing operation of one or more teams, setting daily priorities and executing on our service commitments.
- You will manage and improve productivity by analyzing daily reports, sharing results with team members, resolving issues and implementing best practices.
- You will monitor and promote safe work practices, conduct safety investigations, and follow up on incident reports while overseeing return-to-work and accommodation of employees.
- You will resolve staff issues and take appropriate action, if required. This involves consultation with Labour Relations and/or the union that represents employees in our depots and plants.
What is required?
- High School Diploma or provincial equivalent (GED)
- Minimum 1 year of experience managing a team OR minimum 2 years' experience working in a unionized environment
- Working knowledge of Microsoft Office
- A willingness to work shifts and weekends
These help, too!
- Experience working in a customer service role
- Experience working in a plant or warehouse environment
- Full driver's license
- A post-secondary education
Paragraph if term
In return, we offer:
- an opportunity for a career rather than a job (we often promote from within)
- an attractive, competitive salary
- after 6 months with the company:
o life insurance
o three weeks of vacation with additional leave options
o a generous defined contribution pension plan
Paragraph if permanent
In return, we offer:
- an opportunity for a career rather than a job (we often promote from within)
- an attractive, competitive salary
- comprehensive benefits, including dental, extended health, vision and hearing, disability and life insurance
- three weeks of vacation with additional leave options
- a generous defined contribution pension plan
Today's Canada Post - Canada Post is an e-commerce powerhouse, delivering billions of items each year. We help small businesses grow. We enrich lives in remote communities. We connect Canadians with each other and to the rest of the world. And we do all this by providing residential and business customers with the best possible delivery experience in the country.
With an established record of promoting from within, we can offer you a career rather than a job. In fact, some of our most senior executive leaders have leveraged their experience within the company to work in different parts of the country and to develop as leaders.
Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our signature behaviours
Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.
Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do
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