Job Description
WD30177187
Be part of the future! Let's Build a Better Tomorrow Together!We are one team, dedicated to working together to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are passionate about making a difference!
What we offer
- Competitive Pay
- Extensive Training with Best-in-Industry Resources
- Career Advancement Opportunities across Business and Geographies
- Comprehensive Benefits Package including Retirement Savings Plan, Pension, Extended Health Care, Dental
- Flexible Schedules & Work Arrangements such as Hybrid or Remote Work within Calgary or Edmonton
- Refer-A-Friend Bonuses
- Encouraging, supportive, and collaborative team environment
What you will doProcess orders secured by the sales team.
How you will do itSalesforce:- Assist Sales Managers in maintaining the integrity of the CRM database including forecast reports, hit-list reports, opportunity reports, opportunity re-assignments, and maintenance.
- Case creation for legal, Global Centre of Excellence, Compass, or Salesforce Support
Contract Accounting:- Support the Contract Booking Process for the sales teams.
Sales Support:- Aid in the preparation of customer proposals. Maintain branch resume database for use in proposals.
- Assist in the preparation of PowerPoint presentations, letters, spreadsheets, and miscellaneous projects.
- Support branch admin in ensuring the current stock of sales supplies and brochures.
- Monitor email on jobs that are rejected or placed on hold.
- Resolve jobs on hold within 24 hours.
- Act as a liaison between sellers and the customer care team or other business teams to assist in resolving customer issues.
- Attend backlog meetings with sales managers and installation team managers/coordinators.
- Interact with customers to secure contracts and agreements.
- Facilitate the update call lists and alarm codes and validate completion when done.
- Help with customer service requests such as scheduling webinar trainings or enrolling in new sites.
- Collaborate with business domains to help customers navigate to the correct internal contact
- Report to the local sales manager and domain program leader
General Support:- Provide customer support in sales absence.
- Take/forward messages to sales personnel as requested by customers.
- Support sales and sales management in coordinating sales meetings, trade shows, customer events, etc.
- Ability to represent Johnson Controls at industry events, association meetings, etc. Interacts with regional sales leadership in the coordination of sales/customer training events.
- You will also be assigned general office administration duties: ordering supplies, answering phones and any other tasks as directed.
What we look for:Required- High school degree or equivalent is required.
- Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT or sales industry.
- Excellent oral, written and presentation skills with the ability to present to senior-level executives within the customer and Johnson Controls Security organizations.
- Ability to work a full-time schedule.
- Proficient with MS Office and related technology.
Preferred- College degree in a relevant field.
- Fluency in English.
- Previous experience using Salesforce.
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