Job Description
Must be 19+
Budtenders are the heart of our operation. They are the first point of contact for customers and a source of knowledge for many. Budtenders are responsible for providing customers with product knowledge and customer support while maintaining a clean and comfortable store environment. This includes, assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines.
Budtenders will also be provided with ample opportunity to expand their own connoisseur skills on a regular basis through Seed & Stone in-house & external trainings. Apply today if you enjoy working with the public, have interest/experience in the industry, and want to contribute to our carefully crafted culture!
Position Responsibilities
· Deliver exceptional customer service
· Guide and direct customer in their cannabis purchasing journey
· Answer customer questions and concerns
· Meet and exceed sales goals
· Ensure compliance in all transactions
· Providing education to customers on products and accessories available at store
· Knowledge of basic computer functions
· Knowledge of POS systems
· Unpack, sort, count and label merchandise as directed
· Execute daily tasks and merchandising needs while ensuring customer priority
· Maintain store cleanliness by performing tasks such as sweeping, mopping, dusting, and
organizing display
· Taking inventory and assisting in inventory related tasks as directed by Inventory
manager
· Building a loyal customer base
· Using sales cycle to offer consistent customer experience
· Cash handling and other duties as directed
· Delivery driving may be required on an as needed basis
Qualifications & Requirements
· In-depth knowledge of cannabis products, strains, and consumption methods (preferred)
· Impeccable customer service
· One (1) year customer service experience
· One (1) year retail sales experience
· Must be able to lift up to 25lbs
· Current Selling It Right certification
· Valid Class 5 Drivers License is an asset
We are an equity opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We strive to provide an accessible candidate experience for our prospective employees with diverse abilities. Please let us know if you need any accommodations during the recruitment process.
As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.
Click here to learn more about us: https://www.seedandstone.com/
Job Types: Full-time, Part-time, Permanent
Salary: From $19.50 per hour
Benefits:
- Extended health care
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Victoria, BC V8W 3V2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have your Selling It Right Certification?
- How many hours per week are you looking for with this position?
- Please indicate if you are available for morning, evening, and/or weekend shifts.
- Willingness to do delivery driving, in a company vehicle?
- Do you have previous knowledge of cannabis products, strains, and consumption methods?
- Which days are you available to work for this position (i.e., all weekdays and/or weekends)?
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- BC Driver's License (preferred)
Work Location: In person
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