Job Description
Who We Are:Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario’s best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, we have worked with bright and motivated individuals on our mission to improve access to community healthcare in Canada. Our journey is now leading us to help other parts of the world rebuild access to healthcare in their own communities, and we are only just getting started. Come discover how you may join our talented team and participate in shaping the future of community healthcare.
Why You Should Join Us:At Appletree, we offer a wide range of career opportunities for individuals seeking experience in the healthcare industry. We have suitable positions for medical school hopefuls, those interested in a career in healthcare, foreign medical graduates, those who are still searching for a career path, and experienced professionals who are looking to make a positive impact in our community. We offer opportunities for growth, flexible work hours, access to premium healthcare services for you and your family, a flexible benefits plan, and valuable experience that will jumpstart your career and continue your professional development.
The Opportunity:The Telemedicine Assistant position is designed for International Medical Graduates or Internationally Trained Physicians. It is ideal for the individual who is looking to gain knowledge in the Canadian healthcare system and is actively pursuing medical licensing in North America. The Telemedicine Assistant works under the supervision of a physician, who is acting as a technician and assistant being the "eyes and ears" of the doctor in the exam room.
Compensation:
- $16/hour, plus additional bonuses based on individual services.
- Must meet training milestones in the first three weeks of employment including all exams and certificates.
- Following a 3-Month probationary period, the TA is eligible for a Performance Review. After completing this review, they will be able to train in one or more specialty programs (e.g. Diabetes Program, Travel Medicine, Allergy Testing, Foot Care, and Wellbaby). Working in any of these programs will earn the TA an additional ‘per service/task’ bonus, on top of their usual hourly rate of pay and basic bonuses.
Benefits: dental, health spending account, and Life insurance, with eligibility beginning at 6 months of continuous full-time employment.
Location: 448 St. Clair St., Chatham, ON
Reports to: Telemedicine Assistant Manager + Coordinator
Career Path: Training Consultant, Supervisor, Operations Manager
What You'll Do:Telemedicine Assistants are fully trained in and responsible for the following:- Proper preparation of the patient for their Telemedicine visit, including conducting a comprehensive medical history of the patient and limited physical exam.
- Appropriate application of scripts, scenarios, clinical skills, and usage of EMR.
- Explaining the role of the Telemedicine Assistant and the program to patients, staff, and physicians.
- During the visit, scribing for the remote physician as appropriate and/or required.
- Ensure consistent inventory levels through the daily stocking of exam rooms.
- Ensure a clean & quiet environment by cleaning/sanitizing exam rooms, common spaces, foyers, and bathrooms.
- Proper opening and/or closing procedures of the clinic.
- Proper registration of the patient administratively (i.e. reception, scheduling, collecting payments, etc.)
- Basic IT troubleshooting, as needed.
- Record and document management.
- Other duties as required.
What We're Looking For:- Completion of a medical degree.
- Completion of MCCQE, USMLE, and/or NAC OSCE is considered an asset.
- Previous residency interviews in the US or Canada are considered an asset.
- Recent medical experience (within the last 5 years) is considered an asset.
- Excellent communication skills in English (spoken, written, reading, and comprehension); other languages are considered an asset.
- Committed, reliable, and flexible with regard to the scheduling of shifts (i.e. days, evenings, and weekends).
- Flexible with regard to working at multiple clinic/office locations within the Ottawa Region.
- Exceptional customer service skills.
- Demonstrates professionalism and a positive attitude.
- Is enthusiastic about their work and is respectful of others. Works effectively in a team and independently.
- Passionate about personal learning, training, and ongoing development.
- Must be permanently eligible to work in Canada (i.e., Permanent Resident or Canadian Citizen) or have a Work Permit valid beyond 12 months (no sponsorships).
What's Next:Our process for hiring is rigorous. Our objective is to ensure that you are the right fit for us, just as we are for you. We promote fairness, equity, and diversity, as such, you will meet and speak to various people on our hiring team throughout the process. The screening stage begins with a few application questions, a basic communications assessment, and finally a phone interview. Successful applicants moving into the selection stage will be invited to an in-person interview where more information about the position is given to the candidate. At that point, you will have the opportunity to ask job-specific questions and make an informed decision on whether you should join us.
Appletree is committed to the full inclusion of all qualified individuals. As part of this commitment, Appletree will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please direct your inquiries to careers@appletreemedicalgroup.com.
About Appletree Medical Group:
The Appletree difference Founded in 1992, Appletree Medical Group is one of Canada’s largest multi-specialty groups. Our growing network of modern medical facilities across Ontario enables our doctors to provide world-class medical care to our patients. Working with highly-trained staff and the latest technology, our physicians are able to deliver the best care possible for patients and their families in our communities. Our Mission Appletree Medical Group exists to professionalize, and improve access to, community healthcare in Canada. We provide comprehensive healthcare solutions when, and where, they are needed. We use technology and efficient clinic workflows to optimize medical practices for physicians, while creating flexible and accessible healthcare experiences for our patients.
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