Job Description
Position: Program Assistant
Project: Immigrant Women Trades Apprenticeship (IWTA) Program
Hours of Work: 35 hours per week
Reports to: Program Manager
Start date: July 24, 2023
Location: Delta PICS
Project Overview: The Immigrant Women Trades Apprenticeship (IWTA) Project has been designed by
PICS and its partners to meet the funding objectives of Canadian Apprenticeship Strategy and will deliver
all activities outlined (Women-Led Events, Peer Mentorship, Apprenticeship Trade in identified Red Seal
Trades, Work Experience, Skills for Employment, Enhanced Employment Assistance Services, and
Enhanced Employer Support) in the Province of British Columbia specifically in five identified Red Seal
Trades: Carpenter, Construction Craft Worker, Construction Electrician, Plumber and Welder
The Program Assistant will provide support to Program staff in the delivery of the project and assist
participants to achieve their goals.
Duties and Responsibilities:
- Monitors client performance, regular follow-up with clients to monitor their progress and provide
further assistance as required- Liaising with our partners in this project
- Type, edit, correct and make changes to program documents for clients and update these in the
client files
- Make photocopies of handouts, forms, and client documents as needed
- Maintain general office area and equipment
- Maintain electronic filing systems; set up, maintain and update files and related documents for
the participants on a regular basis
- Compile statistics and prepare project participation and follow up reports
- Make follow-up telephone calls to confirm participation of clients and employment status of
clients
- Create, update and maintain inventory of flyers, brochures, posters etc.
- Monitor and keep inventory of supplies and materials - prepare supply orders for the program
and obtain approval
- Provide internet and email orientation to clients to enable them to access job leads and apply on-
line over the Internet- Design and create artwork for promotional materials and advertisements
- Update information on PICS website and social media to promote the project
- Participate in program promotional activities conducted jointly by Program staff
- Assist in tracking funding and budget allocations
- Monitor and track the attendance of participants during the project
- Perform other job-related duties as assigned from time to time
Qualifications/Experience Requirement:
- Completion of a Bachelor’s Degree in Business/ Social Work and/or a related discipline and/or
the equivalent of education, training, experience and certification.- Minimum 1 year of experience in providing admin support to a program designed for
immigrants- Minimum 1 year of experience in employment services
- Experience in conducting financial needs assessment
- Experience working with internationally trained professionals
- Certified Career Development Practitioner (CCDP) designation is desirable
Job Skills and Abilities
- Fluent in English; second language preferred
- Strong knowledge of local labour market information and methods to maintain current
understanding of local influences and regional trends
- Strong ability to work with minimum supervision
- Strong analytical skills coupled with high degree of accuracy
- Excellent verbal and written communications skills
- Excellent interpersonal skills and the ability to communicate effectively with clients and the
public including potential employers and other service providers
- Competent to accomplish tasks with deadlines & handle stress and pressure
- Willing to take initiative, action & results-oriented, flexible and dedicated to quality work
- Proficient in the use of the Microsoft Office Suite and Social Media - Twitter, Facebook, LinkedIn,
WhatsApp, website etc.
Additional Information
- Reliable vehicle insured for business use with $2 million liability and clean drivers abstract.
- Clean Criminal Record Check (Vulnerable Sector).
*******This position is subject to final approval by the Ministry*********
Program Assistant IWTA – July 2023
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