Job Description
Name of the organization: Language in Motion
POSITION OVERVIEW
The Project Coordinator supports the Business Development team with overall administration and coordination of large and small translation and interpretation projects. He/she collaborates with in-house and external project personnel to deliver overall project performance including schedule, costs, quality, and client satisfaction. The Project Coordinator Position is expected to move to a Project Management/Account Executive role as the position develops.
Type – Full-time, Permanent
Salary – TBD
RESPONSIBILITIES
PROJECT MANAGEMENT
- Manages component(s) of projects of small, medium or large scope and complexity, in conjunction with the AE or BDR and the client. Components include financial cost control, sub-contract management, document submittal, client relations, reporting, and quality control.
ACCOUNT MANAGEMENT
- Engages new clients and past clients to conduct discoveries in order to better grasp their needs on an ongoing basis as well as an assessment of their current project scope.
- Develops and maintains a current client database with frequent contact and follow up.
BUDGET
- Achieve the project budget and meet or exceed target net margin by negotiating with project personnel and by keeping all relevant vendor information up-to- date
SCHEDULE
- Create timelines & schedules based on translator’s ability to complete large and small projects then establish a deadline agreeable with the client and the translator(s).
- Meet or beat all project milestones and project schedule by timely processing of project deliverables
PROJECT ADMINISTRATION
- Coordinate required shipping and receiving of Hard-Copy Translations
- Track all project data and information and submit reports of activity
- Responsible for coordination of project documentation, which includes Translation Request Forms, Interpreter Request Forms, meeting minutes/conversations with clients regarding all project criterion
- Assist PM/AE to prepare bids including scopes of work and manage RFQ’s and bid queries
QUALITY
- Deliver scope while meeting or exceeding Languages in Motion’s and Client’s standards for projects by ensuring all translations submitted have been reviewed and proofread.
- Ensure client satisfaction after Interpretation Assignments by calling and obtaining client feedback.
CONTRACT MANAGEMENT
- Prepare subcontractor contracts for approval and track active and expired agreements
- Maintain accurate and up-to- date logs (Vendor/Subcontractor, Costs, Owner etc.)
SUB-CONTRACTOR MANAGEMENT
- Track and follow through with translators/interpreters on changes in pricing, language rarity, and schedule.
PROJECT CLOSE-OUT
- Coordinate, motivate and facilitate the completion of the projects with clients and project personnel ensuring all documentation has been recorded, invoices are settled and all relevant project data is effectively stored.
REQUIREMENTS
- At least 2-3 years of experience in a project management environment
- Extremely capable and professional written and oral skills in American/Canadian English (complete fluency: native/near native level of fluency)
- Has worked in a multi-disciplinary environment
- A Degree or Diploma from a recognized University
- Excellent capability with Microsoft Excel
- Adept capability within Gmail, Google Drive, DropBox, MS Word, and Powerpoint
- Professional Phone and email etiquette
- Competent with new software and computer applications
- Provides a high level of customer service
- Develops relationships with internal and external project personnel and clients
- Can work and communicate effectively with team members, clients, subcontractors, and the general public
- Takes responsibility for the results of his/her work
ASSETS
- Experience creating and maintaining sites within Office 365 and Sharepoint
- Project Manager (PMP) Certification
- Competent in Podio – Project Management in order to plan, track and coordinate projects considered an asset
- Reading and comprehension of English Legal and technical terminology, as well as familiarity with multiple languages
- Diploma or degree in Business Administration or above
- Translation certification or a second/third language
Please click on the link below to apply for the job if it matches your skills and qualifications.
https://www.languagesim.com/employment-opportunities/project-management/
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