Job Description
The position of Human Resources Generalist/ Quality Assurance participates in the delivery of Human Resources services. Reporting to the Manager of Human Resources the Generalist will assist with all assigned Human Resources related matters. The position is responsible for maintaining the HRIS, recruitment functions, staff scheduling, and administrative duties as assigned. This position also coordinates Quality Assurance oversight for the agency, and co-chairs the agency QA committee.
QUALIFICATIONS AND REQUIREMENTS:
- Bachelor Degree or College Diploma in Human Resources preferred or other relevant diploma with DS sector HR experience
- CHRP Designation preferred
- 1-2 years related experience preferably in a unionized setting
- Valid Ontario driver’s License and access to a reliable vehicle
DUTIES AND RESPONSIBILITIES:
1. SYSTEMS ADMINISTRATION SUPPORT (HRIS):
- Maintain the Human Resources Information System, inclusive of the Performance Management System
- Input and maintain confidential employee records in the HRIS and maintain employee documentation
- Coordinating and monitoring the annual Core Competency Review process and provide assistance to managers and individuals on framework and process
2. COORDINATES THE RECRUITMENT PROCESS:- Coordinating staff recruitment and selection process including but not limited to: advertising, attending job fairs, screening applicants, setting up interview schedules, conducting interviews, checking references, advising applicants of outcome.
- Posting and tracking all open job positions available for both internal and external applicants. Accept all applications. Set up interview schedules. Advise applicants and Managers of corresponding dates, times, locations and outcomes. Prepare offer/acceptance letters and distribute
- Monitoring the appointment terms and conditions of new hires or promotions to ensure they are in accordance with the collective agreement, position requirements, salary scale and compensation and benefits
3. STAFF SCHEDULING
- Coordinate, assign and schedule staff to meet the agencies service delivery requirement
- Develop and post electronic schedules for assigned programs while following the Collective Agreement and appropriate legislation
- Ensuring accurate schedules are available for all employees;
- Process and backfill planned absences, vacation requests, unpaid absences, shift changes, leave of absence requests as per Collective Agreement and individual location criteria;
4. OTHER HUMAN RESOURCES DUTIES:
- Maintain Mandatory Staff Training records while ensuring compliance with Quality Assurance Measures
- Book training sessions for staff as directed
- Respond to inquiries from management and staff as appropriate
- Ensure compliance with labour laws and union contracts
- Ensuring all employee records are secure and information is maintained confidential
- Special projects and other reasonable duties as required and assigned by the Manager, Human Resources, or Executive Director
5. COORDINATES THE QUALITY ASSURANCE MEASURES BY:
- The implementation of Quality Assurance Measures and standards outlined in the Ministry of Community and Social Services Regulations for the DSLG Quality Assurance Committee
- Coordinates the Developmental Services Quality Assurance Compliance review, and prepares and collates information for the Committee
- Identifying training requirements for staff to ensure compliance with Quality Assurance Measures and HR standards
- Maintaining staff training records as proof of compliance under the regulations and identification of outstanding issues
- Outlining the compliance requirements for any third-party contractors and ensuring they provide proof that they meet the regulations
- Participating as a member of the DSLG Quality Assurance Team, develops a Quality Assurance framework and organizational system for the agency
- Ensuring IMS documentation is complete, with Admin through service audits and reviews, and reports updates to Director of Client Services
- Ensuring team/committees that all required supporting documentation is linked to the Focus database with Admin Support
- Participating in Domain Committee meetings
- Providing monthly status reports on the progress and accreditation domains, targets, work to be completed, and any issues with Admin to Director of Client Services
- Overseeing, and providing support to, Domain Committee groups
- Participating in the drafting of policies and procedures required by Domain groups through the committee for approval by the Executive Director
- Completing the Ministry of Children, Community and Social Services quarterly Service Data Reports with Director of Client Services and IT Manager
6. RELATED TO POLICIES AND PROCEDURES:
- Operates in accordance with applicable Legislative, Ministry and professional association requirements of the position
- Interprets the application of the Collective Agreement to managers and employees
- Is knowledgeable about, ensures others are knowledgeable about and complies with Quality Assurance Measures (QAM) guidelines as directed by the Ministry of Children, Community and Social Services (MCCSS)
- Is knowledgeable about, ensures others are knowledgeable about and complies with the agency’s policies and procedures
- Operates, at all times, in a safe and secure manner
7. HEALTH AND SAFETY:
- Ensure Health and Safety Program requirements are followed based on the Occupational Health and Safety Act
- Ensure an awareness of safety measures for the agency, yourself and the individuals receiving services
- Ensure compliance with the agency’s mandatory training requirements
The foregoing Job Description reflects the general duties necessary to describe the principal functions of the job identified, and shall not be construed to be all of the work requirements that may be inherent in this classification.
Developmental Services of Leeds and Grenville is committed to providing a recruitment and selection process that is both inclusive and free from barriers. DSLG welcomes and encourages applications from people with disabilities. Accommodations for job applicants with disabilities are available upon request, and will be provided in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Applicants are required, in advance, to make any accommodation request known to Human Resources by contacting the department at 1-613-345-1290 extension 189 or using the Bell Relay Service. Human Resources will strive to provide reasonable and appropriate accommodation for all applicants during the recruitment and selection process, which will ensure the process is conducted in a fair and equitable manner.
Reference ID: 2023-021
Status: Permanent Full-time
Hours of work: 36.25 hours weekly
Location: Brockville, Leeds Grenville
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