Job Description
Dental Receptionist
Permanent Full-Time Position
We are looking to hire a personable Dental Receptionist to ensure that patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions in-person, on phone, and online. You should also be able to prepare billing statements.
To be successful as a dental receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the business.
Primary Duties:
- Open the office and assist denturist with set up
- Check for messages and respond accordingly
- Answer phones: new clients, change appointments
- Greet new clients when they arrive and put them at ease in reception area
- Provide insurance forms to new clients
- Enter client information, fee and contracts in MaxiDent (dental software)
- Manage payments or pre-authorized payments
- Make appointments for follow-up
- Take payments and print receipts for clients
- Print receipts for insurance or income tax
- Organize and coordinate the flow of schedule with denturist
- Assist in keeping treatment room, reception desk and reception area clean & orderly
- Assist in keeping client washrooms clean and stocked of supplies
- Assist denturist in clinical and lab duties if needed
Secondary Duties:
- Organize correspondence to referring dentists and print letters as required
- Perform daily task of closing transactions for the day and reconciling payments accordingly
- Work with office administrator of Our Driving School in booking appointments, helping at front desk or taking payments.
- Cover for ODS office administrator vacation or time off
- Lock office securely as required
- Receive mail and sort accordingly (for denturist, bookkeeper etc.)
- Run monthly reports as needed by bookkeeper
- Assist in marketing with SMARTeam as needed
Other skills required:
- Excellent organizational skills
- Excellent phone skills and customer service
- Excellent communication and listening skills
- Ability to relate to people
- Proficient in MaxiDent software
- Proficient in Microsoft suite: Word, Excel and Outlook
If you enjoy interacting with a wide variety of clients, are skilled in the art of small-talk, and are able to stay calm and composed under pressure, this may be the role for you! Submit your cover letter and resume to
info@mydentalsolutions.ca.
Schedule: Monday-Thursday
Salary: $23-$27 per hour
Closing Date: July 31st, 2023
Thank you to all applicants for their interest. Only candidates selected to proceed in our selection process will be contacted.
Job Types: Full-time, Permanent
Salary: $23.00-$27.00 per hour
Benefits:
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Day shift
- No weekends
Education:
- Secondary School (preferred)
Experience:
- Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 2023-07-31
Apply
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