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receptionist

Job Description

• Education: College/CEGEP
• Experience: 2 years to less than 3 years

Work setting

• Private sector

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Word processing software
• Database software
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• MS Windows
• MS Office

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week

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