Job Description
We are looking for an experienced front desk to join our team. The candidate must be a positive team player, genuinely concerned about the well-being of clients and be proficient in problem-solving to enable smooth running of the spa and its operations.
This position entails the following (but not limited to):
- Greet and check-in/check-out customers for their appointments in the booking system.
- Run client insurance and process payments.
- Problem solving and multi-tasking as necessary.
- Handle phone calls and appointment bookings, suggest alternate day/time for bookings as necessary, upsell/cross sell, provide exceptional customer service.
- Pro-actively support company's marketing efforts w.r.t social media marketing, giveaways etc.
- Manage excellent relations with the therapists and service providers and reach out to them for checking schedules and/or making bookings as necessary.
- Keep a tab on retail products' inventories, supplies, linen, laundry and place orders as required.
- Clean and organize as necessary so that the spa maintains its luxurious vibe and clean environment.
- Effective written communication with clients.
If you have prior experience with the above or have a similar skill set, we'd love to hear from you!
Leela Eco Spa offers variety in your daily work routine and a flexible schedule along with an amazing work life balance.
The compensation is very competitive along with several other benefits such as commission on retail products, employee pricing on products and services etc.
Pay: CAD18 to CAD21 per hour - flexible based on experience.
To know more about our company, visit: www.leelaecospa.com.
Thank you for your interest. Due to the high volume of applications, we'll be able to get back to shortlisted candidates only.
Note - this position is for our Oakville location in GTA, Ontario.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: $18.00-$21.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- Paid time off
- Store discount
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Day shift
- On call
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Tips
Work Location: In person
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