Job Description
Peterbilt Pacific is currently seeking a Receptionist for a temporary contract to cover a leave of absence. The Receptionist greets clients arriving at the office, directs visitors to appropriate person or service, answers and forwards telephone calls, takes messages, and performs other clerical duties.
At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
Key Responsibilities and Accountabilities
- Maintain switchboard and direct incoming calls
- Take messages and forward to voicemail accordingly
- Making-up truck deals
- Re-file parts accounting copies when returned from head office
- Prepare daily mail and Loomis packs
- Maintain Postage in postal meter – by phone
- Open incoming mail, sort and distribute as necessary
- Take cash, credit card payments from customers and issue receipts
- Prepare bank deposit and bring to the bank
- Prepare, sort and catalogue request for Credit for Parts, Cores and Warranty department
- Maintain payables p/s and P.O. Files
- Match payables to packing slips and code for approval
- Post payables matching total to tape total and bundle for HO
- File payable on return from HO
- Handle all miscellaneous request from all front office personnel
- Assist customer with account inquires
- Handle any request from HO to search for invoices, rfc’s or miscellaneous paperwork
- Ensure that all office supplies are adequate for each department
- Prepare and post the DCR and Accounting Transfer
- Stamping, coding and posting payables
- Prepare all Sales, Deliver and NVIS documents
- Sort Repair Orders, separating accounting copies for HO
- Download daily Paccar invoices and match for posting
- Prepare warranty paper-work for truck sales
- Miscellaneous typing for Sales Department
- Other duties as assigned
Education and Experience Requirements
- Grade 12 or GED required
- 5+ years of experience in a fast-paced administrative role
Knowledge, Skills and Abilities
- Good written and oral communication skills
- Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment
- Effective problem solving and negotiating skills
- Effective conflict resolution skills
- Type 60+ words per minute
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