Job Description
Clinic Receptionist
View Laser Skin Rejuvenation in Tsawwassen, BC has been helping patients achieve their aesthetic goals since 2006. We’re a well-established medical spa that is passionate about the work we do.
Our team of highly dedicated and trained professionals puts the needs of our patients at the forefront, while priding ourselves on our vibrant culture. As a small team, our staff enjoys flexibility, support, and competitive wages.
This is a fantastic opportunity to join a top medical aesthetics clinic in a full-time role that’s responsible for providing superior customer service to all our patients and other visitors and contacts.
Job Description
Responsibilities
- Greet and direct patients and visitors
- Answer incoming phone calls, emails, social media messages
- Book patient appointments
- Cash out patients after treatments
- Coordinate schedules with staff, consultants and contractors
- Assist with patient follow-ups, rebookings, and retention calls
- Answer questions about products and services
- Prepare, update and file patient charts
- Monitor office and medical supply inventory
- Assist with product sales
- Prepare and submit purchase orders
- Download, rename and file patient photos
- Prepare end-of-day closing reports
- Stock treatment rooms
- Sanitize common areas and treatment rooms
- Take staff meeting minutes
- Manage clinic computers and software
Skills, Knowledge & Abilities
- Exceptional customer service skills
- Professional communication skills, both verbal and written
- Strong commitment to excellence and attention to detail
- Superior organizational skills with the ability to effectively prioritize
- Highly motivated and passionate about patient care
- Excellent problem-solving skills and willingness to take initiative
- Ability to become knowledgeable regarding all products and services
- Numerical skills
- Proficiency in the Microsoft Office suite
- Experience and knowledge in the medical spa industry is an asset
- Understanding of marketing strategies and sales is an asset
What’s in it for you?
- Annual salary $33,750 - $42,250, commensurate with experience
- A positive work environment
- Making positive differences in patients’ life
- A culture of trust and loyalty
- A calm team environment that still has fun
- The satisfaction of group problem solving and decision making
- Top quality, leading-edge technology and aesthetic treatments
- Access to personal aesthetic treatments
- Working with a highly respected and skilled physician and team
- Opportunities for learning and education
- Career advancement
Job Types: Full-time, Permanent
Salary: $18.00-$22.00 per hour
Benefits:
- On-site parking
- Paid time off
Flexible Language Requirement:
Schedule:
Ability to commute/relocate:
- Delta, BC V4L 2K2: reliably commute or plan to relocate before starting work (required)
Shift availability:
Work Location: In person
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