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retail sales associate

Job Description

About us

EagleQuest Golf Coquitlam is a small business in Coquitlam, BC V3K 4S8. We are professional, agile, and our goal is to Provide our guests with top class customer service experience with an enjoyable and fun atmosphere.

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• Lively atmosphere
• On-the-job training

We are currently seeking Retail Sales Associates to join our team in Coquitlam, BC.

We are looking for a positive, motivated, and dedicated Retail Sales Associate to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Duties and Responsibilities

• Greet and direct customers
• Provide accurate information (e.g., product information, pricing)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Perform other duties as assigned

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role is a plus but not required
• Basic understanding of sales principles and customer service practices is required
• Proficiency in English is necessary for good communication with customers and management
• Understanding of inventory control procedures is preferred
• Basic math skills
• Familiarity with inventory management is preferred'

Job Type: Part-time
Part-time hours: 32 per week

Salary: From $18.00 per hour

Benefits:

• On-site parking
• Store discount

Day range:

• Every Weekend
• Holidays
• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Evening shift

Ability to commute/relocate:

• Coquitlam, BC V3K 4S8: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Shift availability:

• Night Shift (preferred)
• Day Shift (preferred)

Work Location: In person

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