Job Description
About Avidbots:
At Avidbots, we believe in solving real world problems with autonomous robotics solutions. Our current product, Neo, is a fully autonomous floor scrubbing robot deployed and trusted by the world’s leading facilities and building services companies- and we aren’t stopping there! We are dedicated to continuously innovate, both on our current product and developing new solutions. Headquartered in Kitchener, ON, Canada and Chicago USA, Avidbots is a rapidly growing technology company, recognized as a Great Place to Work and one of Deloitte's Fast 500. Take a look at what Neo can do!
About this role:
The Manager, Revenue & Billing Operations oversees the daily operation of the Revenue and Billing functions, with a focus on Revenue Accounting Operations (revenue recognition and application of accounting standards), Billing Operations (contract review, customer billing and system automation) and Credit and Collections Operations. This role will serve as a strategic partner to the Controller to drive the overall vision of the complete order-to-cash (OTC) function.
This role will work Hybrid from our Kitchener/Waterloo Headquarters.
How you will make a difference:
- Set the overall vision of the Order-To-Cash process and oversee all related processes and systems, develop and maintain related internal controls
- Develop cross functional strategies for the OTC process with Legal, IT, Sales Operations, Product and FP&A teams as applicable
- Build and grow a world class Revenue and Billing team
- Oversee the overall billing process, implement efficiencies where needed, relentlessly pursue billing automation to ensure billing accuracy and data completeness
- Manage the completeness, accuracy and timeliness of month-end billing and mid-month renewals
- Serve as Project Lead for Billing System implementation. Drive decisions on project implementation that support overall business strategy.
- Oversee revenue accounting operations to ensure appropriate application of revenue recognition guidance under main accounting standards
- Own accuracy and completeness of deferred revenue schedules and related effectiveness of the month-end close process
- Establish and maintain credit review process for new and existing customers
- Drive customer collections process to maintain cash flows; develop and maintain an effective escalation process
- Create and maintain periodic collection metrics and hold team accountable for high level of collection efforts
- Design and implement policies, standard operating procedures across revenue recognition, billing and collection activities
Key requirements and experience:
- 5+ years related accounting experience in either a corporate, consulting or financial audit capacity
- 3+ years direct employee management
- Experience in the technology industry and hardware, service and software-related billing operations
- High level of experience with systems implementation and data automation
- Experience with Epicor, Salesforce CPQ and data analytics software like Tableau
- Ability to effectively operate in a fast-paced unstructured team environment
- Exceptional communication and project management skills
Avidbots is an equal opportunity employer committed to building a diverse workforce. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. We offer a professional working environment and culture and believe that work/ life balance is critical to ensure the happiness/well-being of our people.
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