Job Description
EXCITING JOB OPPORTUNITYSECURITY OFFICER – PART TIME
SHORELINES CASINO PETERBOROUGH
PET-SEC-008-2023
Team up with the industry’s best and provide great guest experiences at Shorelines Casino Peterborough!
Under the direct supervision of the Security Manager or Supervisor of the Security Department , this Part-time Security Officer position is responsible for the safety and protection of employees, guests, the facility, and company assets at the site level.
Duties and Responsibilities Include:
- Monitoring, documenting, and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons, and activities; preparing written and electronic statements.
- Enforcing restricted access by unauthorized persons.
- Observing transactions, slot drops, chip fills and transferring items to Lost & Found.
- Performing identification checks to any guest who appears under 30.
- Referring disputes to the Supervisor, Security.
- Conducting regular patrols of the interior and exterior of the property as assigned.
- Escorting guests and team members.
- Performing crowd control as directed
- Attending to first aid incidents.
- Ensuring compliance with licensing laws, health and safety, and other statutory regulations.
- Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program.
- Performing other reasonable duties as assigned.
Successful candidates will demonstrate the following qualifications:
- Two (2) years of experience working with the public in a service role or in the service industry
- Smart Serve certification
- Current First Aid/CPR certification
- High school diploma or equivalent required, post-secondary education an asset
- Previous experience or training in security an asset
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
- A willingness to learn, develop and achieve new skills for personal and professional development
- Computer literacy in MS Office
- Inquisitive, investigative mind, able to identify suspicious behaviors /transactions and make sound judgments based on this
- Able to organize data with great accuracy
- Knowledge of privacy legislation an asset
- Ability to exceed internal and external guest expectations through timely, effective, and service-oriented communication
- Excellent problem solving and conflict resolution capabilities
Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays, and overnights, based on business needs.
Application Process: Qualified Internal candidates are welcome to apply by submitting an internal application form and resume, directly to Human Resources or via email to HRPET@shorelinescasinos.com
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