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Job Description

POSITION AVAILABLE: Banquet Server

REPORTS TO: Head Chef

LOCATION: Novotel Toronto North York

ADDRESS: 3 Park Home Avenue, Toronto, ON M2N 6L3

Novotel Toronto North York is looking for someone to bring their vibrance and energy to the role! As a Banquet Server, you’ll assist with food and beverage operations to ensure superior service and standards whilst delivering a memorable guest experience. You’ll work with a team that promotes a positive and efficient team culture. You’ll ensure compliance with all health, safety, or other requirements.

Novotel Toronto North York currently has an opening for a Banquet Server. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of our team! Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

JOB SUMMARY:

Under the supervision of the Head Chef, the Banquet Server will provide customer service, guest satisfaction, and a quality work environment.

The ideal candidate will possess the following skills: Great attention to detail - Exceptional teamwork - Time management skills - Superior communication skills - High standard of personal presentation - Ongoing commitment to quality and providing a truly unique experience to our guests - The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays. Ideally you will have experience in a Restaurant or Hotel environment, minimum of 1 year. You must also meet the legal requirements to work in this country.

RESPONSIBILITIES:

· To provide friendly, efficient service.

· Prepare and arrange food that are attractive and appetizing to the guests

· Inspect food being served.

· Meet service standards.

· Inspect to ensure stock is adequate before beginning operation.

· Know what items are not available to guests.

· Replace and rotate stock correctly.

· Keep condiments stocked.

· Full knowledge of served items and methods of preparation as needed.

· Works within policy to accommodate guest's special requests.

· Service and stocks items in a prompt and courteous manner and according to established service standards.

· To clean and clean tables as required using proper sanitation program.

· To report any irregularities or comments from our guests to management.

· To acknowledge and create a warm welcome to all guests

· To consistently exceed guest expectations.

· To ensure surrounding staff are working safely.

· Product knowledge of food will be helpful.

· Attributes such as being polite, courteous, and working effectively in a team environment
are a must.

· Be familiar with hotel services offered

· Attend any training sessions or meetings (when asked)

· Other duties may be assigned by management

REQUIREMENTS:

· High school diploma is preferred

· Ability to work with food and hot dishes

· Carries ‘Food Safety Handling’ card is a plus

· Complete Health and Safety in four steps is a plus

· Ability to follow instructions and be detail-oriented

· Professional and friendly with all guests. Ability to achieve guest satisfaction

· Prior experience in Food and Beverage is an asset

· Ability to lift up to 50lbs is an asset

Apply...

To apply for this posting please submit a copy of your resume and cover letter.

Vrancor Hospitality is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted. For additional information on our organization, please visit us at www.vrancor.com. Vrancor Hospitality would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process.

Job Type: Part-time

Schedule:

• 4 hour shift

Education:

• Secondary School (required)

Experience:

• Server: 1 year (required)
• Banquet: 2 years (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In person

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