Job Description
Calabogie Peaks is seeking a dynamic and customer-oriented individual to join our team as a Server and Rental Attendant. This position combines serving customers in our food outlet with managing the rental operations for kayaks, canoes, and golf clubs. Whether you are looking for a seasonal experience or a year-round career, this position offers a range of perks and benefits to enhance your employment journey.
PRIMARY RESPONSIBILITIES
- Greet customers in a friendly and professional manner.
- Take customer orders and serve food and beverages promptly and accurately.
- Provide excellent customer service by addressing customer inquiries and concerns.
- Ensure cleanliness and tidiness of the dining area and food outlet.
- Assist customers in renting kayaks, canoes, and golf clubs, providing instructions and guidance as needed.
- Handle transactions, including collecting fees and maintaining accurate records.
- Conduct equipment inspections to ensure their safety and functionality.
- Assist customers in selecting appropriate equipment and provide basic instructions for usage.
- Coordinate with other staff members to ensure availability and proper maintenance of rental equipment.
- Maintain a clean and organized work environment.
- Uphold and promote a positive and professional image of Calabogie Peaks.
- Adhere to company policies and procedures regarding safety and customer service.
- Collaborate with team members and supervisors to achieve departmental goals.
QUALIFICATIONS:
- Previous experience in customer service roles, preferably in the food service industry and/or outdoor recreation rentals.
- Strong interpersonal and communication skills to interact effectively with customers and colleagues.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and ability to handle transactions accurately.
- Knowledge of kayaking, canoeing, and golfing is preferred but not required.
- Flexibility to work in both indoor and outdoor settings, depending on operational needs.
- Availability to work weekends, holidays, and evenings as required.
- Must be reliable, punctual, and committed to delivering exceptional customer service.
EDUCATION:
- High school diploma is an asset.
- Smart Serve Certificate is an asset.
- Experience serving food and beverages is an asset.
- Experience working with boats (kayaks, canoes, paddle boards) is an asset.
- Experience working at a golf club is an asset.
COMPANY BENEFITS:
- Discounts at on-site food outlet.
- Free beach privileges.
- Free golf privileges.
- Pool and gym privileges at Calabogie Peaks Hotel.
- Free skiing/snowboarding privileges during the winter season.
- Lift pass free or discounted for dependents (depends on staff type).
- 20% off ski/snowboard lessons.
- 20% off ski/snowboard repairs.
- Free Fall Colours chairlift rides.
If you are passionate about providing outstanding customer experiences, enjoy working in a team-oriented environment, and are eager to embrace the perks and benefits offered by Calabogie Peaks, we invite you to apply for the Server and Rental Attendant position. Join us in creating memorable moments for our guests all year round and send your resume to PROGRAMS@CALABOGIE.COM
Job Types: Full-time, Permanent, Seasonal
Contract length: 3 months
Salary: $15.50-$17.00 per hour
Benefits:
- Discounted or free food
- Housing allowance
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Supplemental pay types:
Work Location: In person
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