Job Description
There's a new restaurant coming to Truro! We are currently under renovations and look to be up and running the beginning of September.
Position Overview: We are seeking friendly, attentive, and customer-oriented individuals to join our team as Servers. As a Server, you will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a positive dining experience for our guests. Your primary goal will be to create a welcoming and efficient atmosphere, ensuring that guests feel satisfied and well-cared for during their visit. The ideal candidate should have strong communication skills, the ability to multitask, and a genuine passion for delivering exceptional hospitality.
Responsibilities:
1. Greet guests warmly, escort them to their tables, and provide them with menus in absence of hostess.
2. Present menus to guests, explain specials, and answer any questions regarding food, beverage selections with knowledge of proper food and drink pairings.
3. Take accurate food and beverage orders from guests and enter them into the POS system promptly.
4. Serve food and beverages to guests in a timely and efficient manner, ensuring proper presentation and temperature.
5. Monitor guest satisfaction, promptly addressing any concerns or requests to ensure a positive dining experience.
6. Check on guests regularly to inquire about their needs, refill drinks, and offer additional food or beverages.
7. Prepare and deliver accurate bills and process payments, including handling cash and using electronic payment systems.
8. Collaborate with the kitchen and bar staff to ensure smooth communication and coordination of orders.
9. Assist with setting up and breaking down dining areas, including cleaning and arranging tables, chairs, and tableware.
10. Maintain a clean and organized work environment, including workstations, dining areas, and service stations.
Requirements:
1. Previous experience as a Server or in a similar customer service role is preferred.
2. Excellent communication and interpersonal skills, with the ability to engage with guests in a friendly and professional manner.
3. Strong knowledge of food and beverage menus, including wine and cocktail offerings.
4. Ability to multitask and prioritize tasks effectively in a fast-paced environment.
5. Attention to detail, ensuring accuracy in order taking and delivery.
6. Ability to work well within a team, collaborating with colleagues to provide exceptional service.
7. Flexibility to work evenings, weekends, and holidays as required in the food service industry.
8. Knowledge of POS systems and handling cash transactions.
9. A positive attitude and a genuine passion for providing outstanding hospitality.
10. Basic knowledge of food safety and sanitation practices.
Join our team as a Server and contribute to creating memorable dining experiences for our guests. Your role as a Server is essential in ensuring guest satisfaction and the overall success of our restaurant. If you are a personable and attentive individual with a strong commitment to delivering exceptional service, we would love to hear from you.
Job Types: Full-time, Part-time
Salary: $14.50-$15.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Supplemental pay types:
Ability to commute/relocate:
- Truro, NS B2N 4B4: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 3 years (preferred)
- Customer service: 3 years (preferred)
Shift availability:
- Day Shift (required)
- Night Shift (required)
Work Location: In person
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