Job Description
Company Description
Joining us means you will be part of an extraordinary and exciting company! You’re a key team player collaborating closely with the restaurant team and our guests. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring a professional, enthusiastic work ethic each day; and contribute to setting our restaurants apart and creating a rave worthy guest experience!
What's in it for you:
- Gratuity Sharing
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all O&B locations for you and up to 3 guests
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.
Job Description
Located in the historic Hudson’s Bay building in downtown Calgary, The Guild is open for all-day dining, drinks and private events. Spanning two floors and featuring one of Calgary’s largest patios, The Guild is a nod to the guildhalls of the past, which served as meeting places for artists and merchants!
Core Values:
- You are passionate and articulate about food and beverage
- You value relentless innovation and kick-ass creativity
- You value positivity, honesty and respect
- You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
- You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius
The Day to Day:
- You’re a pro at first impressions and welcome each guest warmly and with enthusiasm
- You’re aware of your surroundings and offer a helping hand to all guests whenever needed
- You’re enthusiastic about our offerings and share your menu knowledgeable in order to make best recommendations
- You value organization and structure and utilize seat-specific ordering so to not auction food when it is delivered to the table
- You’re accurate and precise when entering information into the POS system ensuring communications are clear for the BOH team
- You able to respond promptly and courteously to any guest request or concern
- You take pride in your work space and monitor the cleanliness of section
- You keenly follow all food safety standards and systems
- You love to go above and beyond for special requests or celebrations and take food preferences and guest allergies seriously
- Other duties as assigned or required
Qualifications
- At least 2 years serving experience in a similar environment
- Smart Serve Certification a requirement
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and sales ability
- Ability to multi-task
- Strong oral and written communication skills
- High level of product knowledge
- Ability to maintain a level of professional urgency and momentum
- Ability to lift/ carry furniture
Additional Information
Oliver & Bonacini's Diversity Commitment
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
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