Job Description
Server/Front of House Support
Trail Hub is located in Uxbridge Ontario at one of the highest elevations in Southern Ontario on over 100 acres of forested trails. From casual café treats and snacks, to intimate fine dining or private special event, our location is truly one of a kind. Successful candidates will share the enthusiasm of our Trail Hub team in creating a truly unique guest experience.
Our Values
Generosity- It’s at the heart of who we are, and comes from the gifted lands bestowed to us. Be generous with each other, our time, our knowledge, and with our craft
Courageous hearts- We want to encourage compassionate and kind people to make Trail Hub a place for personal growth and transformation
Green- We believe that life (both 2 legged + 4 legged), time, environment and trails, are valuable gifts that we will honour and protect. Committed to less waste
Act with Integrity- We’re honest, committed to doing what’s best and act with respect. We welcome the diversity of the greater community. There is no tolerance for politics, hidden agendas, sarcasm or passive-aggressive behavior
Fun While We Work- This isn’t just a job; it’s a calling, and we love it! From taking a break together to enjoying a bike ride, a delicious lunch, or simply a moment to enjoy the view, we’ve created a space where playful creativity can thrive
Collaborate- Together we are stronger. Our synergy comes from working with community partners to deliver more success through shared goals and mutual support
Responsibilities:
Preparing kitchen and dining locations for guest experience
Staying updated on menu options, specialties and menu deviations
Responding to guests’ requirements by inquiring of needs; observing dining process
Protecting establishment and guests by adhering to cleanliness, safety and alcohol beverage control policies
Providing exceptional bartending service
Concluding dining experience by acknowledging patronage; inviting guests to return
Following all relevant health department rules/regulations and all customer service guidelines as requested
Assisting with preparing for and executing special events (weddings, corporate events)
Promptly addressing any customer service issues or complaints
Cooperating and communicating with all Trail Hub staff
Attending team meetings and participate in mandatory training as required
Providing general support in other areas of business at Trail Hub as requested
Requirements
Previous serving and bartending experience
Positive, engaging personality, and professional appearance
Strong interpersonal skills
Ability to use point-of-sale systems, cash register and ordering information system
Ability to multitask and to cater to multiple groups at one time
Ability to effectively resolve conflict, accept feedback, and problem solve
Food Safety Training and Smart Serve certification
Strong work ethic, with a willingness to take initiative
Confident, outgoing and positive demeanor
Ability to be mobile for entire shift, bend, stoop and life a moderate weight
Flexibility to work a variable schedule, including evenings, weekends and public holidays
Job Type: Full-time
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Uxbridge, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have bartending experience?
Experience:
- server: 1 year (preferred)
Work Location: In person
Application deadline: 2023-08-18
Expected start date: 2023-08-19
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