Job Description
Looking for a fun, energetic work environment? Want to be an integral part of a professional team?
Venture Commercial is searching for an experienced, reliable and task-oriented Team Coordinator to join our dynamic real estate brokerage. The Team Coordinator will provide support to individual brokers and the brokerage as a whole, including a variety of administrative duties, charity and event planning and marketing initiatives. As the first point of contact in the office, the Team Coordinator has a welcoming and professional demeanour with exceptional customer service skills. The ideal candidate is positive, highly self-motivated, professional, innovative, proactive, and capable of efficiently managing their workload. The ability to prioritize tasks a must!
The Role:
As Team Coordinator, you will perform daily functions providing support the brokerage, including, but not limited to the following:
* Day to day office administrative duties including:
- Opening and closing the office.
- Greeting guests/clients who come into the office.
- Handling correspondence for the office including answering and directing phone calls, managing the general email inbox for the brokerage and responding to inquiries promptly.
- Managing key distribution including tracking and numbering systems.
- Maintaining office supplies, equipment and inventories.
- Ensuring an organized and clean professional office environment, including some daily cleaning and tidying.
- Maintaining office calendar and scheduling/coordinating internal and external meetings for the team.
- Organizing / filing / managing / files and databases.
- Preparing and reviewing documents, presentations, and reports.
- General administrative duties.
* Planning and coordinating team travel arrangements including itinerary planning for events / conferences / meetings.
* Coordinating and representing the brokerage at trade shows, charity functions and other industry events.
* Coordinating communications between brokerage team and clients.
* Creating and executing marketing strategies for the brokerage and team of brokers, including but not limited to, the creation of brochures/mailouts, email blasts, and other sources.
* Taking the lead on charity initiatives by pursuing, initiating and organizing unique philanthropic opportunities for the brokerage.
* Collecting data and organizing an active Customer Relationship Management System (CRM).
* Upholding a strict level of confidentiality in compliance with the Personal Information Protection Act.
Required Experience and Qualifications:
· High school diploma or GED.
· Ideally 3+ years’ experience in an office/administrative setting.
· Ideally 3+ years’ of experience in a customer service oriented setting.
· Ability to complete work efficiently and effectively to meet deadlines.
· Ability to work independently and in a team environment.
· Strong organization skills with the ability to prioritize workload to meet deadlines.
· Excellent communication & customer service skills, both written and verbal.
· High attention to detail and follow-through.
· Proactive and takes ownership of their work.
· Ability to multi-task and thrive in a fast-paced work environment.
· Friendly and professional demeanor with a positive “can do” attitude.
· Willing to go above and beyond the scope of the role to ensure overall success of the brokerage.
· Open to growing and evolving in your role at the brokerage.
· Aptitude to learn multiple programs and online interfaces.
· Advanced skills with Microsoft Office including Outlook, Word, Excel and PowerPoint.
· Knowledge of Adobe Creative and InDesign.
· BONUS: Previous work experience in a real estate brokerage; knowledge of MLS/Matrix and other real estate platforms. Knowledge of marketing programs such as Illustrator and Photoshop, video content creation, etc. are also bonuses.
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Ability to commute/relocate:
- Kelowna, BC V1Y 6N9: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Office Administrative: 3 years (preferred)
- Customer Service: 3 years (preferred)
Work Location: In person
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