Job Description
Organization Overview
Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.
Our Place Peel’s mission is to empower youth through prevention, intervention and support in accessing safe and sustainable housing. Their vision is for all youth to have a place to call home.
What We Can Offer You:
- Paid Time off
- Casual Dress
- On-site parking
- Training and education allowance
- 100% employer paid benefits
- Wellness program
- Employee and Family Assistance program
- Opportunities for Growth!
Position Profile:
The Youth Support Supervisor is a key leadership role that is focused on supporting the most marginalized and vulnerable youth across the Region of Peel. The successful incumbent will lead the day-to-day operations at the shelter with a focus on client-centered and trauma-informed care. The day shifts run from 8:00 am to 4:00 pm. The evening shift runs from 3:30 pm to 11:30 pm.
As part of the leadership team, the Youth Support Supervisor will provide leadership and supervision to front-line youth workers, volunteers and students.
Role Overview
Responsibilities:
- Build, lead and engage frontline staff by providing support and supervision in line with growth and development.
- Facilitates, contributes, and manages regular program meetings while focusing on deliverable, quality, and continuous improvement.
- A role model in promoting a healthy and safe environment, while maintaining process, procedure and policies for all safety requirements and emergency procedures.
- Assists with recruiting and hiring and performance management of new employees, volunteers, and students focused on talent that will always act in the best interests of the youth in support.
- Oversees monthly scheduling, reviews timesheets before submission and coordinates vacation requests.
- Provides constructive feedback in regular supervision to employees, volunteers and students.
- Implement the HR policies, procedures, and practices of the organization.
- Foster a positive and supportive working environment.
- Responsible and leads the day to day shift organization of the Emergency Youth Shelter, including care management and overall programming for the youth.
- Ensures that the continuity of appropriate admission, service, and discharge procedures are adhered to with the framework of the shelter’s philosophy of reduced barriers (a no-consequence approach to youth support where feasible).
- Participates in the delivery of shift change.
- Ensures the confidentiality of personnel, client and administrative files.
- Other administrative tasks as required.
Qualifications:
- Degree in Social Services or in a related field or an equivalent combination of education and/or experience.
- 3-4 years of experience along with 1-year supervisory experience working within the social service sector, preferably in a shelter/residential setting or equivalent combination of education and/or experience.
- A leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community.
- Flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation.
- Knowledge of resources and supports for youth and exposure to Region of Peel resources.
- Experience addressing the needs of homeless clients, including making referrals to community agencies.
- Valid Ontario Driver’s License is an asset and access to a vehicle is preferred.
- Valid CPI and/or UMAB and First Aid/ CPR certifications.
- Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment.
- Must be fully vaccinated against COVID-19, subject to applicable legislation.
- Must be flexible to work at Brampton and/or Mississauga location.
How to Apply:
If you are a compassionate, highly motivated and results-oriented individual, with a passion for supporting youth, please send your updated resume and cover letter by clicking "Apply Now". We thank all applicants for their interest in Our Place Peel. We thank everyone that applies. Only qualified candidates selected for interviews will be contacted.
Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.
We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Job Types: Full-time, Permanent
Salary: $52,972.00-$55,091.00 per year
Location: Brampton
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