Job Description
Req id: 36087Waterloo, ON, CA Mississauga, ON, CA Richmond Hill, ON, CA
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
Primary responsibilities include, but are not limited to:
- Develop, implement, and maintain identity and access management solutions and systems, including patching, upgrading, and monitoring for potential issues to minimize risk of potential downtime.
- Troubleshoot, identify, and resolve technical identity and access management related issues.
- Improve identity and access management solutions and systems for protection against evolving threats and improve efficiency.
- Collaborate with the business to leverage the Identity and Access Management system functionality to improve business processes.
- Act as subject matter expert and coach/mentor other members of the organization on identity and access management best practices.
- Provide operational support to end users and business partners.
- Work with product engineering to fix discovered defects or add product enhancements as business needs dictate.
- Author technical documentation including knowledge articles for internal use.
Knowledge and Skills:
- Bachelor’s degree in IT, information security, computer science, or a related field.
- 3 to 5 years of administration experience. Alternatively, candidate may possess an equivalent combination of relevant professional experience and education.
- Experience with NetIQ Access Manager is a must.
- Experience with Identity Manager, Advanced Authentication, and Single Sign-on Password Reset preferred.
- AWS and GCP knowledge/experience is a plus.
- Extensive knowledge and experience with identity and access management technology, such as single sign-on (SSO), two-factor authentication, privileged access management, etc
- Strong understanding of TCP/IP, HTTP, SSL, SAML, OAuth, DNS, and XML.
- Knowledge of Apache/Tomcat web servers.
- Familiarity with Linux/Unix systems.
- Understanding of Active Directory/eDirectory LDAP.
- Experience with capturing and interpreting HTTP header and TCP/IP traces.
OpenText is an equal opportunity employer that hires and attracts talent regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, veteran status, or sexual orientation. At OpenText we acknowledge, value and respect diversity. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad global customer base.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.
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