Job Description
We’re looking for a few great travel agents who embrace technology and aren’t afraid of innovation and improvement. We love online bookings! We process more online every year – but when the weather is rotten and time is running short, every traveler needs a good travel agent. That’s why we’re hiring trained travel agents so we can continue to grow 20% each year.
All our agents work from home! Our technology allows you to work from home while still being connected to your supervisor, your co-workers, and *hundreds* of client accounts, and we’re getting better all the time at making big things feel small and personal.
Sometimes it’s a bumpy ride, but we’re constantly innovating. We’re building tomorrow’s agency out of the best agents and technology. You should be a part of it. Send us your resume and let’s find out how you can make us even better.
- Shift may start as early as 8am CST and end as late as 7pm CST.
- Estimated August 28, 2023 start date
- $45-55k CAD salary
Job Summary
Coordinate the most cost-efficient travel arrangements for team clients, using independent judgment and discretion. Promote and maintain the highest level of customer service in the industry.
Responsibilities and Duties
- Support the company’s values, goals and objectives
- Help us innovate to improve the customer experience and create a stronger company
- Efficiently arrange airline, hotel, car, rail, and ground transportation for both domestic and international reservations through multi-channel platform
- Ensure traveler receives proper travel related services in accordance with company travel policy
- Assist and educate travelers of passport and visa requirements
- Assist and educate travelers on Concur navigational support
- Diplomatically resolve travel-related issues
Qualifications and Skills
- Consistently demonstrate company values with customers, suppliers, and teammates
- Excellent oral and written communication skills, problem solving and interpersonal skills
- Ability to work with and communicate successfully with a variety of personalities
- Requires great attention to detail and organizational skills
- Ability to multi-task and follow-through in an efficient, timely manner
- Commitment to customer service and satisfaction
- Self-motivator, who achieves results autonomously or via teamwork
- Solid knowledge of domestic and international geography
- Basic knowledge of Microsoft office suite
- Understand our company values, goals and objectives
- Able to provide basic Concur navigational support
- Sabre/Amadeus experience must have occurred in the last 5 years.
- Must have at least 2 years of experience in phone ticketing, exchanges and fare calculations to be considered for the position.
- Must be able to provide a wired internet connection 15 ft or less from router
- Work Location: Fully Remote
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Dental care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
Application question(s):
- Which GDS are you most familiar with?
Experience:
- phone ticketing: 2 years (required)
- ticket exchange: 2 years (required)
- ticket calculation: 2 years (required)
- corporate travel industry: 5 years (required)
- recent Sabre: 2 years (preferred)
- recent Amadeus: 2 years (preferred)
Work Location: Remote
Expected start date: 2023-08-28
Apply
Go Back