Job Description
Busy and well-established dental office looking to hire an experienced Dental Office Administrator to join our friendly and dedicated team. Our mission is to provide the best dental care and patient experience possible.
- We are looking for a motivated and hard working team player. They must be a positive, friendly individual who is a great communicator in person and on the phone. Experienced in working with Tracker will be an asset.
Key Responsibilities and Duties:
- Ability to multi-task; managing different priorities in the office while committing to provide excellent customer service to patients.
- Lead, manage and supervise staff. Ensure checklists are done.
- Ensure the schedule is fully and effectively booked.
- Prepare and participate in the morning huddle; transfer key information to the team.
- As a treatment coordinator, meet with all patients with major treatment needs to discuss options of care, insurance benefits and financial arrangements. Ensure all treatment recommendations are followed up in a timely fashion.
- Manage account receivables. Ensure payments are collected on the day of treatment, or financial arrangements are made for collection of money for major treatments. Calling patients with overdue treatments as per office protocol.
- Create and implement plans to improve daily operations of the practice ensuring maximum productivity and efficiency.
- Collaborate with practice owners to ensure performance goals are being met.
- Engage in social marketing and business promotion.
- Constantly assess the clinic and team performance for improvement opportunities.
- Front desk duties (e.g. greeting patients, answering calls and emails, patient care calls, filling doctors’ schedule, etc)
Thanks for your consideration!
Note: PLEASE DO NOT APPLY IF YOU HAVE ZERO DENTAL OFFICE RELATED EXPERIENCE. APPLICATIONS NOT MEETING THIS CRITERIA WILL BE REJECTED RIGHT AWAY.
Job Type: Full-time
Salary: $27.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Every Weekend
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON M6H 3Y9: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2023-08-14
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