Job Description
Operations and Administrative Assistant
MetaTherapy is looking for detail-oriented, process-driven, and customer-oriented Operations and Administrative Assistant that can work Monday to Friday. Hours are between 30-40 hours a week.
You will be supporting a team of 15 practitioners (including family physicians, chiropractors, physiotherapists, naturopathic doctors, massage therapists) alongside a team of administrators.
We are looking for someone that has experience in process improvement. If you are someone that constantly plans and tracks with excel spreadsheets, we want you on our team! Your role will be to help improve the operations and implement processes to improve our current work flow in the clinic as we are quickly expanding.
Duties and responsibilities
- Working with senior management to improve the process of our day to day operations - including intake, billing, sales
- Implementing processes in the clinic - will require you to host one on one or team meetings to ensure the processes are followed
- Overseeing the day-to-day administration including scheduling, phone calls, taking payments with merchant and billing extended health care insurance
- Provide the highest level of customer service to our clients
Qualifications/Requirements
- Must be proficient in English
- At least 3 years administrative/operations experience in clinic setting
- Experience with Jane scheduler is an asset
- Experience with EHC and MVA billing is an asset
Pay based on experience.
Hours required: Monday to Friday from 3PM-8PM, Sundays from 10AM-5PM.
Job Types: Full-time, Permanent
Salary: $16.50-$19.00 per hour
Benefits:
- Company events
- On-site gym
- On-site parking
- Paid time off
Flexible Language Requirement:
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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