Job Description
Job Description:
Main Duties:
Reporting to the Cage Coordinator, under the supervision of the Cage Supervisor, this position focuses on risk mitigation in support of organizational excellence, by providing meticulous control and record keeping of the flow of cash, chips and coupons between different parts of the casino, and between the casino and its guests. As part of providing convenient services to guests, the position also strives for customer service excellence.
Responsibilities include: Providing fast and efficient Casino banking services, including redemptions, exchanges, and payouts, with strict attention to accurate and thorough record-keeping. Performing the drop and count of coin and currency for all slot machines and table games. Strictly following internal controls, policies and procedures to protect casino assets. Providing friendly and helpful customer service to guests and fellow staff. Participating in other activities as required, to deliver accurate and courteous Cage services.
Conditions of Employment
- Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
- The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
- Must possess valid Saskatchewan Driver’s License and acceptable driving record.
- Some SIGA locations operate in a high sensory environment. You may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace. SIGA adheres to all occupational health and safety regulations and makes every effort to limit the adverse effects of these elements.
- As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
- Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.
Job Requirements:
Education
- Successful completion of Grade 12 or GED or a combination of relevant education, training and/or experience.
Experience
- Experience providing customer service and working with many diverse situations and personalities.
- Previous experience in banking with cash handling experience would be preferred.
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