Job Description
About CareRx
CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically located across the country. This allows us to deliver medications in a timely and cost-effective manner and quickly respond to routine changes in medication management. We use best-in-class technology that automates the preparation and verification of multi-dose compliance packaging of medication, providing the highest levels of safety and adherence for individuals with complex medication regimes. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.
Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.
Position Summary:
The Assistant Pharmacy Manager ensures that the pharmacy operates according to company policy, profession standards and provincial and federal laws which govern the profession of pharmacy practice. The Assistant Pharmacy Manager ensures that internal and external day to day dispensary and clinical pharmacy duties are completed appropriately in order to achieve and/or exceed specified outcomes.
Your Day To Day:
- Assistant Pharmacy Manager will work in partnership with the Pharmacy Manager to ensure the pharmacy is complying with all applicable regulatory standards.
- Review and/or complete root cause analysis and documentation of medication incident reports. Create action plans to prevent incidents and respond to homes accordingly
- Responsible for overseeing all pharmacists including scheduling and arranging on-call pharmacist rotations.
- Collaborate with the operations managers and pharmacy manager when applicable to ensure that day to day operations of the pharmacy dispensary are completed
- Collaborate with company-wide internal senior team member for the review/development of company-wide initiatives and strategic vision
- Foster and maintain relationships/partnerships with current clients to ensure high level of customer satisfaction
- Support and collaborate with business development with regard to prospective clients
- Assist with meeting budget and labour goals
- Payroll activities, paying bills, special projects
- Promotes company’s Vision, Mission and Values
- Manages KPIs to improve pharmacy efficiency
- Ensure continuous quality improvement plan
- Meet and evaluate offerings/services with external vendors and/or stakeholders
- Responsible for overseeing and documenting payroll and human resource related items as applicable
- Assist with inventory management
- Oversees drug recalls with the pharmacy operations manager and shipper/receiver
- Completing accountability agreements for applicable staff members
- Oversee, monitor and maintain adequate staffing levels/ratios
- Problem solve and/or participate in conflict/dispute resolution as required
- Attend/participate in professional conferences, key stakeholder meetings and trade shows, when applicable
- Oversee and coordinate influenza outbreak protocols
- Be available for special pharmacy projects as required
- Oversee and participate in pharmacy-related transition processes as required
What You Bring To The Team
- Registration and in good standing with the College of Pharmacists of BC
- Strong leadership, delegation and team building skills
- Ability to work effectively within a team
- Self-directed, requiring minimal supervision and ability to work independently
- Knowledge of Kroll, automated packaging and inspection machine software, Microsoft Office and all applicable eMAR platforms
- Ability to be able to remain unbiased when assigning tasks and resolving disputes
- Business and financial acumen is an asset
- Availability outside regular business hours as applicable
- Highly organized and possess excellent time management skills
- Skilled in critical thought processes and be able to prioritize appropriately
- Must demonstrate initiative and creativity
- Previous experience managing large and diverse teams
- Motivated to achieve results that reflect a high standard of quality
- Must demonstrate good listening skills and be adaptable to changes in job environment
- Dependable and responsible in the execution of job duties
- Strong mentoring and teaching skills
- Previous management experience an asset
Application Process
CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.
All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.
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