Job Description
Join Our Team!
CUSTOMER SERVICE REPRESENTATIVE
Castle Fuels Petro-Pass has an immediate opening for a full time, self motivated, and responsible individual for a Customer Service Representative at our Acland Road location in Kelowna.
Reporting to the Operations Supervisor, this position provides exceptional customer service to our clients while maintaining the storefront and cardlock facilities.
Hours of work: Monday to Friday 7 am to 3 pm
Benefits Working with Castle Fuels
- Opportunity to grow and develop your skills while working with a great team
- Comprehensive benefits plan including Medical, Dental, Orthodontics, Vision and an Employee and Family Assistance Program
- A Health & Wellness Spending Account
- Fuel discounts with an employee fuel card to use Castle Fuels locations
- Paid sick time
- Two additional paid holidays per year
Job Duties
- Provide exceptional customer service to our clients purchasing store goods using the point-of-sale system, cash register and debit machines as required.
- Data entry and assistance with inventory count.
- Maintain clean washrooms and offices as required.
- Assist in the completion of daily and weekly cardlock inspections and ensure the cardlock area is clean, free of snow, oil spills, garbage & squeegees refilled.
- Dip and record the oil/water separator levels and test the on/off valve on a weekly basis.
- Inspect all equipment and ensure it is in working order and assist clients with cardlock issues as they arise.
- Top up dye tanks in dye injection pumps as required (prevent any run-outs).
Knowledge, Skills & Abilities
- Reliable transportation to and from work required
- Basic Computer Skills with an attention to detail are required
- Ability to multitask and problem solve
- 1 or more years Customer Service experience
- Must be able to perform lifting duties (pails & cases up to 50 lbs.)
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Kelowna, BC V1X 7X1: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
- Basic computer: 1 year (required)
Work Location: In person
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