Job Description
Receptionist and Administrative Assistant
From $35,000-$45,000 per year
Full-time, Permanent
Responsibilities
· Receiving visitors at the front deck by greeting, welcoming, directing and announcing them appropriately
· Answering screening and forwarding incoming phone calls
· Maintain office security by following safety procedures and controlling access via the reception desk
· Order office supplies and keep inventory of stock
· Update calendars and schedule meetings
· Aid fulfillment of orders through ERP systems or manually
· Generate and manage customer claims and RMA follow up.
· Manage inventory, RMA, and other tracking logs
· Invoices and statement generation
· Assist with project documentation including typing, editing, compiling, and formatting various reports, proposals, memos, and other correspondence
· Other general administrative duties assigned by management
Minimum Requirements:
· Completion of Post-Secondary or higher education is preferred
· Proven work experience as a receptionist, front office representative or similar role
· Exceptional customer service skills
· Excellent interpersonal skills and able to build rapport with customers.
· Persistent; takes initiative to get the job done in the most efficient way
· Ability to multi-task, to meet targets and deadlines under pressure in a fast-paced environment.
· Proficient computer skills in MS Office applications.
· Strong willingness to learn.
About EVA Groups
EVA Groups is a vendor aggregator who owns 5 brands in IT and consumer electronics industry. We widely distributor our products through distributions and retailers. Our HQ is located in Richmond Hill, Canada and we have a sourcing office in Shenzhen, China. We have a very dynamic culture who are eagerly acquiring talents to be a part of our family.
Job Types: Full-time, Permanent
Salary: $35,000.00-$45,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- French (preferred)
- Chinese (preferred)
Work Location: In person
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