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customer relations

Job Description

Job Purpose

Are you looking for an internshipin a Quebec-based company with a national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule in a hybrid formula? (Workplace in Edmonton, AB)

Your internship is recognized by your school and you are available full-time (Monday to Friday, 40 hours/week) from September to December?

Welcome to Groupe Touchette! We are the largest Canadian-owned tire distributor and have been for over 40 years!

If the automotive industry is your passion, you are surely the profile we are looking for!

The first few weeks of your internship will be the perfect opportunity for our team members to teach you everything you need to know about the tire business! At your own pace, you will become as passionate about tires as your colleagues and your manager!

And you have experience in customer service or sales, you have worked in a telephone center or you have knowledge of distribution and inventory concepts? These are the assets we are looking for!

Concretely, the responsibilities you will have as an Intern - Customer Service Specialist are:

• Answer incoming calls from customers to promote the different products offered by the company or propose alternative solutions;
• Enter all customer orders into the system;
• Follow up on the status of deliveries;
• Assist in scheduling delivery of special orders with outside transportation companies;
• Conduct inventory research within our network and with outside vendors as needed;
• Any other related duties.

In summary:

• Are you looking for an internship for the fall?
• Are you available full time from September to December?
• Is your internship recognized by your school?
• Do you enjoy talking to customers and providing solutions?
• Provide exceptional customer service?
• Are you comfortable with technology and working with computers?

What are you waiting for? Join the team!

Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 4 months

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application question(s):

• Are you available for a paid internship by your school from September to December on a full time basis ?

Work Location: Hybrid remote in Edmonton, AB T5L 3H6

Expected start date: 2023-09-04

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