Job Description
With 140 years of history, the MAA Club Sportif is one of the country’s oldest athletic clubs. The Club was voted the best fitness club in the country by Readers Digest in 2006, and is excited to bring on new team members as we open our brand new facility this September.
We are looking for a Customer Service Representative to join our team and provide excellent customer service to our members. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general information about products and services. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to think quickly on their feet.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Identify customer needs and suggest appropriate products and services.
- Maintain customer records in a secure database.
- Follow up with customers to ensure their satisfaction.
Job Types: Full-time, Part-time
Part-time hours: 15-40 per week
Salary: From $16.50 per hour
Benefits:
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
Work Location: In person
Expected start date: 2023-09-01
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