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MOE'S Home Logo

customer relations

7a6d433

Vancouver

Today

50409 - 47531 CAD

MOE'S Home


Job Description

ABOUT US

Design made simple for the modern home. Our passion lies in furniture and design and it is the fuel that drives our business. We started out as a family-run company and aim to maintain this as we continue to rapidly grow. We’re entrepreneurial. We challenge the status quo, aren’t afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities. We’re a people-first company and what we do wouldn’t be possible without our customers. For this reason, we like to say that our collections are always customer-curated.

Reporting to the Customer Care Supervisor, the Customer Care Associate is responsible for managing orders from receipt to shipment including order entry, scheduling, order verification, issues resolution, data management, and following up on queries. Additional responsibilities include assisting customers with product information, processing change orders, and supporting the Regional & National Sales Managers.

We take pride in our Customer Care Team providing exceptional customer service; our team members are experts at driving sales, solving problems, and ensuring we deliver the kind of customer service people rave about.

You are organized, detail-oriented, authentic, and passionate about serving customers.


DUTIES & RESPONSIBILITIES:


SKILLS & QUALIFICATIONS:


WHAT WE OFFER:


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