hr generalist

Job Description

Human Resources Advisor

The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

We are currently seeking a client-focused, solution orientation Human Resources Advisor to work as part of the Human Resources Team. This position reports to the Manager, Human Resources providing labour relations and recruitment support and direction to managers, supervisors and employees on a wide variety of issues and topics in a diverse multi-union environment.

Key Responsibilities:

• Provides clear and informative guidance to management and employees on all areas of Human Resources practice including policies and procedures, collective agreement provisions, recruitment, legislative and regulatory requirements and best-practices.
• Conducts workplace investigations by investigating, documenting and providing recommendations on employee complaints. More complex investigations may be referred to the Manager, Human Resources.
• Ensures effective full-cycle recruitment activities are linked directly to job requirements, including writing, posting and advertising job opportunities; developing selection criteria and assessment tools; assisting with screening and interviewing of applicants; and ultimately, finalizing offer letters for successful candidates.
• Manages the first and second step grievance process in consultation with the Manager, Human Resources and Senior HR Advisors and acts as a resource to the Manager, Human Resources in the investigation of third step grievances and arbitrations.
• Participates in Labour-Management Committee meetings and other confidential and extremely sensitive meetings in a consultative role. May be asked to prepare, take and distribute agendas and minutes.
• Develops and delivers information sessions on Human Resources related matters to managers and employees.
• Provides support and advice to management on all areas related to the employee lifecycle including, recruitment and selection, employee management, investigations, performance management and terminations.
• Contributes to special projects, such as the development and advancement of HR tools and processes (e.g., attendance management, training and development, Health, Safety and Wellness and compensation/job evaluations).
• May assist with entering, maintaining and auditing data in PeopleSoft (currently version 9.1) with a high degree of accuracy.
• Participates in systems development and testing and implementing any new functionality affecting HRIS and/or Applicant Tracking systems.
• Maintains confidentiality and privacy of information at all times.

Knowledge, Skills & Abilities:

• Knowledge of the rules, regulations, policies, procedures, methods and techniques applicable to Human Resource Management.
• Ability to understand and apply the terms of multiple collective agreements and diverse policies.
• Ability to quickly develop and maintain a thorough knowledge of Richmond’s HR-related policies, practices, and procedures to ensure ongoing communication, interpretation, and decision making is in line with strategic and corporate objectives.
• Knowledge of job evaluation processes and principles and how these relate to HR processes.
• Provides thorough and timely follow up to issues raised and ensuring thorough documentation and filing of materials.
• Skill using complex HRIS systems (such as PeopleSoft) and/or Applicant Tracking Systems (TALEO).
• Experience with using appropriate investigative techniques and protocol in a unionized setting.
• Skill in developing and conducting effective full-cycle recruitment and selection processes.
• Skilled in written and oral communication/interpretation skills.
• Ability to relate to, and provide effective and timely customer service.
• Ability to organize work, set priorities, work efficiently and independently.
• Ability to easily adapt and change focus to meet constantly changing priorities and deadlines.
• Ability to maintain calm and focus in emotionally charged situations or where solutions/resolve is not easily determined or available.
• Ability to prepare, maintain, process and control a variety of paper and electronic records and files, including the ability to use REDMS or a similar records/document management system.

Qualifications and Experience:

• Completion of a University Degree, and up to (5) years job-related experience in Human Resources.
• Previous experience in a multi-unionized environment is an asset.
• Strong communications skills both written and verbal
• Proven experience in building relationships

This is a temporary full-time opportunity for approximately 14 months, anticipated to start in early to mid September. This posting will remain active until the position has been filled.

Additional Information:

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