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Northern Savings Credit Union Logo

customer relations

6a75473

Prince Rupert

2 days ago

45000 - 37500 CAD

Northern Savings Credit Union


Job Description

MEMBER SERVICE REPRESENTATIVE
Reports To: Assistant Branch Manager or Member Service Supervisor
Every employee must honour the vision, mission and values of Northern Savings Credit Union.

Primary Purpose

The Member Service Representative (MSR) is a key position in the branch providing routine financial transaction through exemplary member service. The MSR is usually the primary point of contact for existing and new members and can foster relationships through service excellence and broad product knowledge.
Key Accountabilities

Member Service:


Employee Engagement:
Operational Effectiveness:
Risk Management and Financial Health:
Minimum Qualifications

Education:
Experience:
Skills:


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