Job Description
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Digital CounsellorAnywhere in British Columbia
Permanent Full Time - Fully RemoteSummary:Reporting to the Regional Clinical Manager, you will be providing virtual counselling services for TELUS Health Employee Assistance Program (EAP) over either a video or tele phonic platform.Responsibilities:- Provide short-term counselling to a diverse set of clients dealing with various issues, within the terms and conditions of the client’s EAP;
- Provide excellent clinical services and embrace TELUS Health culture of continuous learning;
- Manage the administrative requirements as dictated by TELUS Health clinical models.
How we will support you:- Four weeks of vacation and two well-being days
- Flexible benefits plan that fits your individual and/or family needs, eligible as of first day of employment
- Paid professional development days and clinical supervision to support your growth;
- Pension plan to help you reach your retirement goals;
- One volunteering day/year to support a cause that's important to you;
- Work environment that supports diversity and inclusion;
- Get to work with a great team that is as passionate as you are!
Core qualifications and skills we are looking for:- Master’s Degree in Counselling, Psychology, Social Work
- Registration with Professional College or Association;
- Ability to set short term objectives and use a solution focused approach;
- Ability to clinically manage high-risk cases, including clients who are a threat to self or others;
- Excellent time-management skills with the ability to handle a large volume of clients;
Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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