Job Description
Position: Host
The Role at a Glance: This position presents a positive first impression of the establishment’s friendliness, excellent service and high standards.
Your Day To Day Duties:
- Greeting guests in a positive and energetic manner
- Communicating with the team to ensure we have the right
- Using OpenTable to organize and improve on customer experience
- Seat guests and provide support to the servers and bartenders
- Maintaining cleanliness of restaurant
- Prepare the restaurant for opening
- Closing restaurant at the end of night
- Greet Guests upon arrival
- Inform Guests of their wait time
- Monitor waiting lists
- Enter Guest names into the computer system
- Show Guests to their table and bid Guests farewell as they leave.
- Support by filling beverages
- Perform light housekeeping duties such as cleaning glasses and menus
- Answer the phones and fill to-go orders when needed.
- Comply with all Archive standards, policies and procedures at all times.
- Other tasks and responsibilities as assigned by management.
You have:
- A welcoming and enthusiastic can-do attitude with sincerity
- Excellent ability to provide the utmost WOW factor experience to our guests.
- Strong communication skills
- Remain professional and poised during peak service hours
- Prior restaurant/customer service experience preferred
Special Requirements and Certifications:
- Smart Serve Certification is an asset but not required
- Ability to meet the physical requirements of the job
Inclusivity: Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.
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