Job Description
THE OPPORTUNITY:
People & Culture Manager (HR)
REPORTS TO GENERAL MANAGER
THE COMPANY:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With 81 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NF but also experientially diverse from Roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
THE ROLE:
The Human Resource Manager is responsible for managing all facets of the human resource function. This includes recruitment, training, coaching, compensation & benefits, health & safety, and performance management for hotel employees to ensure a positive and engaged employee culture and policy compliance.
ACTIVITIES:
The duties of the Human Resource Manager include, but are not limited to the following:
· Manage the recruitment of qualified applicants for hotel open positions and ensures that hiring standards are followed (i.e. Interviewing, reference checks, team interviews).
· Conduct new employee orientation to familiarize employees with legal, Company, health and safety, hotel and brand requirements. Ensures accurate completion of new hire paperwork.
· Maintain accurate and up-to-date employee files.
· Manage the administration of compensation and benefit programs to include wage and benefit surveys, benefits enrollment and communication, personnel action forms, and payroll changes.
· Provide direction, coaching and counseling on Human Resource issues such as performance management and employee relations.
· Provide a sounding board for colleague concerns, mediating solutions and initiating change as needed.
· Communicate, interpret and implement employee services, policies and procedures, ensures consistency in application and compliance with government laws and regulations (i.e. Health and Safety, ESA, Human Rights).
· Provide functional direction and ensure compliance of all legal requirements.
· Provide assistance with the processing of appropriate worker’s compensation, work related injury and unemployment claims to ensure proper completion of required paperwork; monitor costs, participate in safety committee to help minimize potential liabilities.
· Maintain high level of employee satisfaction and team spirit by fostering a cooperative working climate, maximizing productivity and employee morale.
· Maintain a high level of effective communication throughout the hotel.
· Fulfills Manager on Duty shifts.
· Ensure that health and safety training is carried out with all employees.
· Assist the various departments in health & safety campaigns and other administrative activities, including the dissemination of safety and accident prevention training materials and related information.
· Provide guidance and assistance to the Health & Safety Committee.
· Ensures new employee health and safety orientation is completed.
· Follow up and enforce all accident prevention policies and procedures.
· Provides clerical accounting support as needed, including A/R, A/P and daily deposits.
COMPETENCIES WE ARE SEEKING:
· Previous customer service, hotel experience is an asset
· 2+ years of previous Human Resource related experience is as asset
· Ability to maintain confidentiality and use discretion in handling sensitive information
· Fluent in English communication skills both written and verbal
· Strong attention to detail and time management skills
· A post-secondary degree, diploma or coursework in Human Resources or a related field is an asset
· Demonstrates strong leadership, team building and communication skills
· Knowledge of Microsoft Office applications, Word, Excel and Power Point is essential
· High degree of professionalism, resourcefulness and dedication
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Human Resource Administration: 3 years (required)
Work Location: In person
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