Job Description
The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.
Campus Nissan Victoria has a new opportunity for a Product Advisor to join our team!
Overview:
Reporting to the Sales Manager, you will be passionate about providing an exceptional customer experience for our clients. As aProduct Advisorfor our premium brand, high volume location you must be self-motivated, high energy, dynamic, and results-oriented with a proven track record of sales and excellence in customer satisfaction.
Responsibilities:
Our Product Advisoris responsible for offering a consultative, customer-focused approach to vehicle sales by performing the following duties:
- Greeting customers on the sales floor and performing a vehicle needs analysis.
- Explain features and demonstrate the operation of the vehicle.
- Researching availability of models and optional equipment using a computer database.
- Working with Sales and F&I Managers to negotiate sales and requirements for financing or vehicle lease.
- Visually inspect inventory and maintain knowledge of current inventory.
- Completing all paperwork and arranging for delivery and registration of the vehicle.
- Delivering and familiarizing the customer with the vehicle.
- Assisting the Sales Manager with customer problems.
- Attending/completing required training and department meetings as required.
- Keeping abreast of competitor products and the overall automotive market in Canada.
What we value:
- Previous sales and customer service experience required.
- High school diploma or equivalent required.
- Sales Permit required.
- CRM experience required.
- Proficient in vehicle sales software such as 180, DealerTrack, DealerMine, and/or DealerSocket an asset.
- Advanced proficiency in Microsoft Office Suite.
- Driver’s license in good standing and clean driver’s abstract required.
What we offer:
- Competitive wages.
- Exclusive discount offers.
- Comprehensive benefits package.
- Recognition and rewards program.
- From Customer Service to Administration, we have opportunities for growth and development.
- Amazing colleagues and a great working environment.
If you like to set yourself apart with a challenging opportunity, we would like to hear from you.
We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.
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