Job Description
Receptionist4 days per week
About The AgencyJewish Family and Child Service is a multi-service, client-centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and advocacy services, within the context of Jewish values.
About the Roles
We are seeking a Receptionist to provide administrative support to the Downtown Team. This position is the first point of contact for program related inquiries including responding to administrative needs of the team both internally and externally.
Responsibilities- Create a positive welcoming environment by greeting and assisting visitors, clients, staff, or other parties.
- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
- Maintain the reception, waiting area and meeting rooms in a tidy and presentable manner.
- Perform a variety of general administrative duties in support of the branch’s programs and teams.
- Attend and/or coordinate meetings, prepare meeting agendas, take meeting minutes
- Assist with data management and file maintenance both electronically and physically
- Maintain and ensure accurate tracking, distribution and balance of food vouchers and TTC tokens/tickets.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services and other correspondence.
- Represent the Agency’s mission, vision and values in the community
- Perform other duties as assigned.
Qualifications:- Post-secondary degree/diploma in an Office Administration related program
- 2 years of related experience in administration working in social services or with a community agency
- Superior telephone etiquette
- Excellent verbal skills to liaise with a number of contacts including potentially hostile clients
- Proficiency in Microsoft Office programs and Zoom
- Ability to manage multiple priorities and requests
- Adaptable, flexible, and responsive to ever-changing deadlines and circumstances.
- Fluency in French/Russian/Hebrew will be considered an asset
If you are interested in applying for this position, please submit your résumé and cover letter by visiting our Career Opportunities page at https://www.jfandcs.com/jobs
Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.
JF&CS has a COVID-19 vaccination policy in place. As a condition of employment, all employees are required to be vaccinated for COVID-19, unless a valid exemption under the Ontario Human Rights Code is provided.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.To learn more about Jewish Family and Child Service, please visit: www.jfandcs.com | www.facebook.com/jfandcs
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