Job Description
We are looking for a front desk receptionist/ Dental Office Receptionist, responsible for managing administrative tasks and providing excellent customer service to patients. Here are the typical requirements and duties of a dental receptionist:
Duties:
· Greeting patients and checking them in for appointments
· Scheduling and confirming appointments for patients via phone or in person
· Verifying patient insurance coverage and obtaining necessary authorizations
· Collecting and processing patient payments and providing receipts
· Maintaining patient records and ensuring all paperwork is accurate and up to date
· Answering phone calls and responding to patient inquiries
· Managing the front desk and ensuring it is clean and organized
· Coordinating with dental assistants and other staff members to ensure smooth patient flow and efficient office operations
· Assisting with other administrative tasks as needed, such as filing, faxing, and data entry
· Overall, a dental receptionist is responsible for providing excellent customer service to patients and supporting the dental practice's daily operations. A successful dental receptionist is organized, detail-oriented, and able to handle a fast-paced and dynamic work environment.
Requirements:
. Must be residing in Ontario, Canada
. High school diploma or equivalent
· Experience in dental computer software management systems is a must
· Must possess minimum of 2 years of experience
· Proficiency in computer skills, including Microsoft Office and dental practice management software
· Excellent communication and customer service skills
· Organizational and multitasking abilities
· Knowledge of dental terminology and procedures
· Ability to work well in a team environment
· Previous experience working in a dental or medical office is a plus
Job Type: Full-time
Work Location: In person
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