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Niagara Health System Logo

receptionist

44794c3

Welland

1 day ago

27.103846153846153 - 25.385096153846153 CAD

Niagara Health System


Job Description

Under the managerial direction of the Regional Manager Diabetes the primary role of the Clerk Receptionist will be to provide secretarial, clerical, reception and administrative support to ensure the efficient and effective functioning of the clinic and its processes. The regional programs include the Niagara Diabetes Centre, the Adult Diabetes clinics, the Paediatric Diabetes Clinics. Responsibilities include scheduling of all referral appointments with Community Wide Scheduler, data input to support accurate patient file database, physician billings and GRASP, maintaining and filing confidential records, taking meeting minutes, ordering & maintenance of program inventory etc. The incumbent will receive and direct incoming patients, respond to general public inquiries and handle, record and process all incoming calls through the base (WHS) office. The Clerk Receptionist will also assist with support requests from clinic staff and perform additional tasks/projects as directed by the program manager. The successful candidate's home site will be the Welland Hospital Site and must be willing to work at other Niagara Health System sites. Shift rotations are subject to change.

QUALIFICATIONS:
o Graduate of a Medical Office Administration Program or Medical Terminology Certificate and equivalent in related experience
o Working experience transcribing and/or understanding/utilizing medical terminology
o One year experience in the past three years as a Clerk Receptionist.
o One year recent experience with computer software including Kronos, Microsoft Office programs, with data entry experience
o Accurate keyboarding skills with a minimum of 50 w.p.m.
o Experience in order entry/Meditech and Community Wide Scheduling
o Experience and efficiency in transcribing physician orders
o Experience in completing payroll, timesheets and scheduling staff
o Demonstrated commitment to patient/client centred care
o Excellent communication skills and ability to respect the confidentially of personnel and patient information
o Compliance with confidential requirements under the Niagara Health System Privacy Policy
o Demonstrated professional attitude while interacting with the public, patients, employees and medical staff
o Ability to work effectively within a multi-disciplinary team
o Must be available for all shifts, vacation replacement, sick time and paid holidays
o Must have valid Ontario driver's license and have access to reliable transportation
o Consistent and regular attendance required.
o Proficiency in both official lanaguages (English and French) will be considered an asset
o Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code

Recruitment Specialist: Bree Hibbs

We are especially interested in connecting if you,
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas.
Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.


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