Job Description
Come and join one of the world’s top footwear companies GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato.
The brand name, Geox, was created from a mixture between the Greek word “geo” (earth), and “x”, a letter-element symbolizing technology.
At GEOX our vision is to put our absolute best in everything we do. We are always open to changing and improving. We identify, through constant research, the most advanced technologies and the latest trends, so that we can eventually incorporate them in our unique products. GEOX, the shoe that breathes, is always on the lookout for talented, ambitious, motivated, and dynamic individuals to become part of our team:
WHY WORK WITH US!
- Merchandise discount program
- Career advancement
- Group benefit plan
Job title: Sales Associate
Reports to: Store Manager
Key Responsibilities:
SALES & STORE OPERATIONS
- Inventory Management: maintain stockroom organization standards; support all inventory handling procedures, including consolidations, recalls, markdowns and shipment receiving;
- Loss Prevention & Security: follow all operating and cash management policies & procedures to ensure store assets are secure to minimize loss
- Maintain Health & Safety Standards: follow all health & safety standards to maintain a safe work environment for all staff, including following ladder usage policy
- Store Set-up & Organization: maintain all areas of the store such as stockrooms, cash desks, and ensures operational binders are maintained and set up for use to run an efficient store
- Communication: review all communication tools to keep up-to-date on business performance and other key tasks to be completed as directed by the management team
- Commitment to Learning: Actively participate in all meetings and training initiatives to enhance skills
CUSTOMER SERVICE
Service Model Ambassador:
- Deliver exceptional customer service, by following GEOX Service Model steps and is always friendly, helpful and sincere in their approach
- Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering GEOX@Home where necessary
- Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner
- Maintain strong knowledge regarding product, promotions and special events in order to communicate to customers for more effective selling
- Handle customer service opportunities in a positive and professional manner
Visual Merchandising Ambassador:
- Supports all corporate visual directives and maintains those standards throughout the day
- Maintain the appearance of the selling floor, restock and merchandise according to GEOX standards and company objectives
- Partner with management team on the implementation of monthly visual directives
Brand Ambassador :
- Passionate and knowledgeable of all GEOX technologies, products and patents
- Knowledgeable in communication all aspects of product including store collections, best sellers and seasonal product trends
- Facilitates own learning to confidently and passionately interact with every customer
POSITION REQUIREMENTS
Education:
High School or College Degree or commensurate retail experience
Previous Experience
Minimum 2 years' experience in the retail industry in a results focused and customer centric retail environment (preferably fashion apparel/footwear)
Required Skills
Communication skills - ability to clearly communicate & articulate key ideas and concepts
Strong interpersonal skills can connect easily with people
Strong computer and system skills proficiency in Microsoft Excel and POS system
Knowledgeable of performance metrics & basic math skills understand key retail performance metrics, and can connect results to business decisions and personal work tasks
Organizational skills - manage multiple tasks to meet objectives and critical deadlines
Job Type: Part-time
Salary: From $15.50 per hour
Benefits:
Day range:
- Holidays
- Monday to Friday
- Weekends as needed
Shift:
Ability to commute/relocate:
- Vaughan, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (required)
- Customer service: 1 year (required)
Shift availability:
Work Location: In person
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